User Data

User Data

Displays information about the ticket requester and requesters organization.

(8671)

The Zendesk Support User Data app gives you customer information, including user and organization details such as tags, ticket activity, and contact, right next to a ticket.

With more context around the customer, your agents get a holistic view of the interactions your customers have had with your organization and can provide a more tailored response.

For any questions, please email support@zendesk.com.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

To install the User Data app:

  1. Sign in to your Zendesk Support account, then click the Admin icon in the sidebar.
  2. Select Apps > Marketplace, then find the User Data app and click the tile.
  3. On the User Data app page, click Install app in the upper-right corner.
  4. Enter a name for the app, then click Install.

App Details

  • Author: Zendesk
  • Support: Email
  • Version: 1.1.8
  • This is an app. It will install
    right into your Zendesk
    Support account.

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