This WooCommerce integration app allows you to view customer, order and product information from your WooCommerce store within the Zendesk Support ticket sidebar. The app supports all out-of-box WooCommerce features and product types (simple, grouped and variable).
View all orders associated with a customer
Filter the list of orders by ID or a search term
Sort the list of orders by ID or created date
View order details
View details of all product line items in an order
View order payment history, including applicable taxes, discounts and refunds
View customer details, including billing and shipping addresses
View all notes associated with an order
Click to view customer, order or product details within WooCommerce
If you have questions or thoughts about how to improve this app, please contact us as we value your feedback.
To set up the WooCommerce app in your Zendesk instance:
Generate a REST API key in your WooCommerce store, noting the Consumer Key and Secret.
Install the app from the Zendesk App Marketplace.
Enter the domain of your WooCommerce store, which is the URL without the
https://and trailing slash. For example,
Enter the full URL of your WooCommerce store. For example,
Enter the Consumer Key and Secret from the first step.
Enjoy the convenience of having WooCommerce customer and order information at your fingertips in Zendesk Support!