Zenloop connect will enhance and automate the process of collecting feedback from you customers.
With Zenloop your customer answers are reflected directly in Zendesk ticket.
With Zenloop connect you can collect additional feedback by sending email with Zenloop survey triggered by ticket status change.
- Create email
- Choose Zenloop survey
- Set up the trigger
- Act on collected feedback
Zenloop connect require to have existing Zenloop account
- Click on the 'Install' button above
- Authorize the app by providing your Zenloop account email and password
- If needed set up role and group restrictions
- You're ready to go!