Zoho Survey

Zoho Survey

Boost your customer satisfaction with the right information using Zoho Survey.

Zoho Survey + Zendesk = Satisfied customers.

Use Zoho Survey to gather the information you need to improve your customer service.

Already being used by 100,000 businesses, Zoho Survey makes sure you can create surveys and follow up on your customers with no hassle.

We have templates covering several industries and their specific needs, including hospitality, healthcare, education, and marketing.

Zoho Survey-Zendesk integration helps you build better customer relationships by letting you:

  • Send branded surveys via Zendesk to increase your response rates

  • Track customers' responses with specific experience surveys and email campaigns

  • Convert potential clients using mailing lists and surveys

  • Organize your customers and contacts into separate lists

  • Send clients customized emails

  • Work on mistakes by collecting negative feedback for immediate action

  • Map client responses and measure trends with Zoho Reports' detailed analytics

So start turning customer feedback into actionable insights with Zoho Survey.

The integration syncs all of your Zoho Survey account data with Zendesk's, importing your mailing lists so that you can easily start sending them as campaigns.

Zendesk and Zoho Survey integration setup is really simple-and just takes minutes.

Start sending surveys to your Zendesk customers by following the simple steps below:

  1. Click Install and log in using your Zohocorp or other IDP login to get started using Zoho Survey with Zendesk.

  2. Zoho Survey requires access to your Zendesk data to kickstart the integration.

  3. Zendesk will then sync all your content with Zoho Survey, loading all pre-created surveys from your account. In case you don't have any, you can jump in by choosing one of Zoho Survey's pre-built templates.

  4. Choose a collector for your survey, and then select the list of customers you want to distribute it to. This will be synchronized with your existing data.

  5. There are multiple choices depending on the collectors for your survey and the template as options.

  6. Once you've decided on the survey, send it to all your preferred mailing lists in minutes via a customized email campaign.

  7. Track the opened/unopened responses and other feedback from the same window.

If you have other questions with Zoho Survey, drop a mail to support@zohosurvey.com.

App Details

  • Author: Zoho Survey
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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