ZENDESK FOR STARTUPS

Startups get Zendesk free for up to 2 years

AI-first customer service that resolves more, faster — without burning runway.

100% free trial. No upfront costs.

Two coworkers smiling and checking order status on a tablet, with chat bubbles and a “Track orders” button

From startup to enterprise with Zendesk

STARTUPS RUN ON ZENDESK

Trusted by 50,000 startups globally

Ready on day 1, built to scale

Launch in hours, not months. Our AI-first customer service platform works right out of the box, and is powerful enough to scale seamlessly as your startup grows.

AI that resolves, not just replies

Trained on over 18 billion interactions, our intelligent AI agents can automate up to 80%+ of interactions with human-like precision.

Unified support, powerful insights

Unify your team, tools, and AI into a single intuitive platform for faster, smarter support. With AI-driven analytics, unlock insights that fuel product innovation, predict churn, and prove ROI to investors.

Secure from start, quality you trust

Enterprise-grade compliance and transparent AI protect your data, while native AI-driven QA monitors and improves 100% of human and AI interactions.

See how Zendesk helps startups take off

91%

One-touch tickets

S19

YCombinator

“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments, and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”

Lydia Freeman

Head of Student Success, Microverse

50%

Tickets deflected

$1.4B

Total funds raised

“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, ‘Where is the data?’ So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”

Gabrielle McCobin

Sr. Manager of Customer Advocacy, Impossible Foods

50%

Tickets deflected

$1.4B

Total funds raised

“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, ‘Where is the data?’ So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”

Gabrielle McCobin

Sr. Manager of Customer Advocacy, Impossible Foods

Frequently asked questions

What do the "Zendesk for Startups" program credits cover?

The startups program provides early stage qualified startups up to 2 years free of the Zendesk Resolution Platform for up to 50 agents. Use and access to Zendesk Services under this program shall be governed by Zendesk’s MSA and other applicable policies located on our website.

What are the program requirements?

Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
Must have fewer than 250 employees
If employee size 50-249, must be referred by a partner
No more than series B in venture funding
Company must be under 10 years old.

Zendesk may revoke the 6-month trial if your company does not meet these requirements.

Whether you are venture-backed, bootstrapped, or anywhere in between, we are committed to supporting founders at every stage of their journey.

How do I find out if I’m approved?

If I am denied approval, what else can Zendesk offer?

What if I’m part of an Accelerator or VC?

Join today

Customer service is hard. Zendesk makes it easier. Apply for a free trial for startups.

Apply now

Not eligible for the Zendesk Startups Program?

Start a free trial here.