Long awaited app for Zendesk Sell Asset Management is here! Get a grip on your business and and have a 360 view on your customers. Expand your data models in Zendesk with Custom Objects. Add products, subscriptions, devices, systems or items to your Contacts. See what your Contacts have bought from you, or what they own, so you can offer contextualised answers to their support requests. Show your Contacts you know and understand them. Provide fast solutions based on the interactions your Contacts have had with your enterprise.

Add custom objects and assign them to your user base with the right relationships. A user can have multiple tickets, but now they can also have multiple products or items. You can now create reports based on how many tickets have been created per product!

Features

• View custom objects created
• Assign custom objects to Contacts in ticket view
• See list of objects that your Contacts own
• Edit Records
• Delete Records

Benefits

• 360 view of your Customers
• Save agent time
• Solve requests faster
• Get a firm grip on your business
• Possibility of data source of truth in Zendesk
• See the right reports for your business