🛑 This free app is currently in Beta. Please read the installation instructions carefully!

Save time & improve customer satisfaction with AI! 🤖

Cohere AI's integration with Zendesk summarizes customer messages, analyses sentiment and recommends replies to your agents based on your Knowledge Articles. Effortlessly provide excellent customer service 🥇 & boost your business growth.

Cohere AI for Zendesk - Features

Leverage AI directly from any Zendesk ticket, and:

Capture the key topic
Adapt to your customer's attitude (sentiment, frustration, urgency)
Summarize the full conversation
Suggest what your next reply can be
Rephrase your own replies on-the-fly from the Text editor

You can also customize your own prompt. For instance, users can opt to replace the Suggested Reply feature with Ticket auto-tagging or explore any other use case they prefer.

Cohere AI for Zendesk - Features

We make it easy to exceed customer's expectations and take it one step further than your typical canned response. We do not store your data.

The app is available in 🚩 English, French, Dutch, Spanish, Italian, German, Portuguese, Arabic, Chinese, Japanese, Korean, Russian and Swedish!

#ChatGPT #Zendesk #CustomerService

Looking for extra requirements? Contact us at support@canadesk.ca!

Cohere AI Assistant by Canadesk

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