Available only to agents with "Talk - Partner Edition" seats (see zendesk.com/talk/pricing).
Automatically create tickets in Zendesk to increase efficiency and improve resolution time.
AVOXI's Zendesk contact center integration simplifies your team's work so they can spend more time on the things that matter:
- Automated Ticket Creation: Never miss a support request with automatic ticket creation in Zendesk.
- Improved Visibility: Access call recordings within Zendesk to understand first-hand details of any ticket.
- Better Data, No Human-Errors: Automating activities gives your agents more time to focus on the work that matters and allows for more accurate ticket tracking and reporting.