Help Center Manager

Export, duplicate & translate articles. Fix broken links. Find and Replace.

Preview image of app

The easiest way to manage your Help Center content

  • Automatically translate your help center articles

  • Audit your articles in an Excel-like table automatically synced to your Zendesk account

  • Export articles to CSV, HTML, Word or PDF (images included)

  • Automatic link checker

  • Bulk operations (copy articles, reset votes)


Find and Replace in Text and HTML

  • Replace outdated terminology in just a few clicks.

  • Replace in HTML properties such as links, CSS classes and CSS style.

  • Find and replace words or phrases across the entire help center, or just a subset of articles

Automatically Translate your Zendesk Guide Articles

  • Localize your Help Center with automated machine translation using OpenAI ChatGPT

  • Ensure your unique formatting remains consistent across translations. Keep your design, links and images intact in every language.

  • Review translations in Zendesk before they go live to ensure accuracy and quality.

  • Customise the ChatGPT prompt to make sure your translations align perfectly with your brand's style, language, and any special terms you may use.

Bulk copy articles between sections, categories, or brands

  • Create duplicates of articles, categories, sections or entire help centers

  • Deep copy of each article, including all translations, attachments and images

Manage Help Center's links and images

  • Find and fix broken links, images and videos

  • Search links by URL or title

  • Search images by file name or alt text

FREE for 14 days, then starts at €59/month (unlimited users & brands)

Leverage Analytics to understand how your Help Center is performing

  • Monitor user engagement through metrics like Page Views and Visitors per article, section, or category

  • Capture and analyze visitor feedback on your articles

  • Determine how many and which tickets were generated from each article

  • The alternative to Google Analytics built for self-service content

  • Included with Help Center Manager as a separately priced add-on

  • Learn more about our Help Center Analytics app

Start your Free Help Center Manager 14-Day Trial

App details

Works with
Price (USD)
Free to install
See pricing details

What people are saying



Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves