Make it ridiculously easy for customers to send you video recordings of their screen. Screenjar helps you to understand and resolve customer issues quickly.
Understanding the issue customer facing can be time consuming sometimes. You can generate a video request link using Screenjar and share it with the customer
Customer can simply click on link and start recording. No software download/installation required. Works with all latest versions of modern browsers (e.g. Chrome, Firefox, Safari, MS Edge) except on mobile devices.
Recorded video will automatically appear in your ticket
You can customize the look and feel of recording screen and also customize messages that will appear on recording screen.
Everyone using zendesk can use Screenjar
Apps install directly into your account