Shopify Premium for Zendesk is THE leading Shopify integration app for Zendesk. The only true enterprise integration for Shopify - rated one of the Top Zendesk Apps!
No more shuffling between apps. agnoStack™ now makes it possible to Search, Modify and Create Orders and Access Real-time Commerce, Shipping and Payment Data directly inside Zendesk.
Now offering CartCollab(SM), an entirely new way for agents to share carts and collaborate with customers.
For step-by-step instructions on how to configure the application, please see our Onboarding FAQs.
Shopify Premium for Zendesk is the powerhouse app retailers have been waiting for, loaded with industry-leading tools to turn your customer service team into SuperAgents.
Customer order history*
Allow agents to instantly view historical customer orders as soon as they open a ticket. Never keep your customers waiting again.
Get basic order details as well as line items, real-time shipping updates, and payment transactions. No more bouncing between apps to find what you need.
Your agents can perform lightning fast, real-time searching, sorting and filtering to rapidly locate exactly what your Customer needs support with.
Pin ticket order*
Agents can pin an Order to a Ticket to ensure details are immediately available when it is moved between agents or is re-opened.
Allow agents to process full, item-level and partial refunds (depending on platform).
Quickly build re-usable replies containing real-time data from your commerce, shipping and payment platforms.
Surface additional data from third-party marketing automation platforms directly inside of our Order and Customer Detail screens.
Order Capture/Rapid Re-Order*
Perform a rapid re-order or a new order on-behalf of your customer, leveraging your full product catalog and a fully PCI-compliant checkout flow.
Multiple Provider Configurations*
Connect multiple platforms and/or storefronts into a single, unified view of your customer's orders.
\ * Denotes Paid Features. Detailed pricing and tiers can be found at agnostack.com/pricing.
If something is broken, you're missing a feature or think something could be improved, we'd love to hear from you! Contact us any time at firstname.lastname@example.org. We're here for you.
We've got a laundry list of features on our roadmap and look forward to continuing to improve your support experience as we grow!
Learn more about agnoStack™ at agnostack.com. See all of our eCommerce apps.
Give us 30 minutes and we'll blow your business' mind. Schedule a demo today.
"agnoStack™ Omni-Channel Commerce" now available for: Shopify, BigCommerce, Magento 2/Adobe Commerce Cloud, Magento 1, ElasticPath, CommerceTools, and WooCommerce at: agnoStack Omni-Channel Commerce!
Apps install directly into your account
Free 14-day trial, then $24.00 per agent, per month
Our Premium package includes Real-time Shipping & Transaction Status, Order Search, Advanced Timeline, Order Refunds, Advanced Macros, Customer Insights and Multi-Brand support - and more!
Free 14-day trial, then $34.00 per agent, per month
Our Enterprise package includes all Premium functionality plus Quick Re-Order, Order Capture/CartCollab, Order Modification, Order/Item and Partial Custom Refunds, Catalog/Product Search, Advanced Reminders - and much more!