Extract: pull information from your tickets and store it in a ticket field
Categorize: auto-tag your support tickets with contact reasons and customer emotions
Translate: overcome language barriers with automatic translation of ticket comments
Much, Much More: uncover a variety of opportunities to make your ticket workflows more efficient with ChatGPT!
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Learn more about our Triggers+ChatGPT App.
Categorize Tickets: employ GPT4 to sort the tickets, identifying the specific reasons for contact and comprehending customer feelings
Route with Precision: with the help of Zendesk triggers, guide tickets to the appropriate teams or agents based on tags generated by GPT-4
Predefined Prompts: Utilize our specially created prompts that are tailored for standard support situations
Custom Prompts: need something unique? Fashion your own prompts to meticulously adjust the AI's replies, making certain they correspond with your company's tone and particular requirements
Runs in the background and does all the repetitive heavy lifting on your team's behalf
Cut ticket handling times and optimize your team's workflows.
With an easy-to-use interface, you can go live with automated workflows in under 5 minutes.
Note: this app is using the OpenAI GPT4 model. You will need to obtain and configure your own OpenAI API key to activate the app.
Free 7-day trial, then starts at €50 per month. Check our pricing plans here.
Learn more at Ticket Automation in Zendesk with ChatGPT