Premium Plus

Antwerp, Belgium | 750 projects | 12 certifications
Premium Plus is your guide to a better customer experience. As a Zendesk Master Partner & Implementer and Zendesk Global Partner of the Year 2020, we provide you with the right processes, tools, and setup to deliver next-level customer service.

Using Zendesk, we kick your CX into gear.

Want to use Zendesk but don’t have the necessary expertise? We will be happy to guide you. Together we will set out the ideal solution and guide you every step of the way in its implementation. This is how we can help:

  • Zendesk set-up and optimisation using our best practices
  • Integration of (third-party) tools within the Zendesk ecosystem
  • Customer service training to get the most out of your set-up
  • Powerful analytics to help you to map, monitor, and adjust your CX
  • Support and guidance for Zendesk admins

Find out more →

Tired of boring help centers? We make yours stand out.

Get started with a professional help center tailored to your brand identity. With our ready to use themes, guided branding, and custom themes, we’ve got you covered.

  • Ready to use themes - Out-of-the-box themes if you’re looking for a quick fix (check them out below).
  • Guided branding - Next level: we help you customise your help center theme.
  • Custom themes - Go all out. We’ll build your help center from scratch.

Find out more →

Add an app to boost your help center capabilities.

Add a missing feature. Hide the unnecessary stuff. Integrate third-party platforms or software and improve business processes. We develop apps for Zendesk Support, Guide, and Sell. Take your pick here or contact us for a custom app. We like challenges.

Find out more →

Get in touch.

We are here to help you serve your customers even better. Hit us up with your project or idea.

Get in touch →

Accreditations

Badge: Master Implementation Partner
Badge: Master Solution Partner
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Services offered
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Staffing/Outsourcing
Zendesk Sell Certified
CX Consultant
System Integrator
Reseller
Regions
Western Europe
North America
Australia/Oceania
Global
Partner type
App Developer
Implementation Partner
Solution Provider
Theme developer

Apps we've built

Icon: Follower View
Follower View
(4)
Free 3-day trial, then $0.99 per agent, per month
Icon: Translate Ticket Fields
Translate Ticket Fields
(3)
Free 1-day trial, then $39.00 per month
Icon: Widget Guide
Widget Guide
(5)
Free 3-day trial, then $20.00 per month
Icon: Article Comments Manager
Article Comments Manager
(4)
Free 3-day trial, then $1.99 per agent, per month
Icon: Pre-fill ticket forms
Pre-fill ticket forms
(4)
Free 3-day trial, then $39.00 per month
Icon: Ticket Field Copier
Ticket Field Copier
(2)
Free 3-day trial, then $1.99 per agent, per month
Icon: Viewer
Viewer
(4)
Free 3-day trial, then $0.99 per agent, per month
Icon: Asana by Premium Plus
Asana by Premium Plus
(1)
Free 3-day trial, then $1.99 per agent, per month
Icon: Email Template Builder
Email Template Builder
(1)
$99.00
Icon: Newsfeed for Guide
Newsfeed for Guide
(5)
Free 3-day trial, then $0.99 per agent, per month
Icon: Permanent User Delete
Permanent User Delete
(5)
$39.00 per month
Icon: Satisfaction Score
Satisfaction Score
(4)
Free 3-day trial, then $0.99 per agent, per month
Icon: Hidden Ticket Fields
Hidden Ticket Fields
Free 3-day trial, then $1.00 per agent, per month
Icon: Required Ticket Fields
Required Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Icon: Read Only Ticket Fields
Read Only Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Icon: WeTransfer Upload Link
WeTransfer Upload Link
Free 3-day trial, then $0.99 per agent, per month
Icon: Form to Text
Form to Text
(4)
Free 3-day trial, then $19.99 per month

Themes we've built

Paris
Stockholm
Sydney
Gotham
Capetown
Punch Sport Collection

What people are saying

5.0

(29)

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If you like what you see, talk to Premium Plus about your project.