MaestroQA is Zendesk quality assurance and monitoring software.
Improve customer satisfaction, NPS, CES When scaling or outsourcing, maintain consistent service Create a quality score KPI for agents Drive employee learning and development
See how Hootsuite used Zendesk and MaestroQA to maintain quality through a rapid scale.
See how Headspace used Zendesk and MaestroQA to maintain brand voice consistency across an outsourced team.
See how FabFitFun uses Zendesk, MaestroQA and Stella Connect to manage an outsourced team with metrics.
See how Harry's uses Zendesk and MaestroQA to save time in their QA process (50%).
See how ActiveCampaign uses Zendesk and MaestroQA to scale, and build a training/onboarding program.