Netomi is the first AI platform for customer service that allows businesses to activate, manage, and train AI to automate tickets, enhance agent productivity and provide a world-class customer experience. It's a channel-agnostic platform that multiples a company's workforce by giving valuable time back to support agents, and delights their customers with faster resolutions.
With the Netomi platform you can:
Build a workforce multiplier, the smart way
Listen and resolve — don’t merely respond
Conveniently engage your customers where they are active (email, social, chat)
Identify issues even before your customers do
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