With customers using self-service more than any other support channel, smart companies know creating a great self-service experience is a critical strategy to boost agent efficiency, reduce support costs, and increase customer satisfaction.
We make it easier than ever to create a fully-featured, unique and branded Help Center on top of Zendesk’s industry-leading Guide product. Our extensive range of custom themes for Zendesk Guide are all built on top of a powerful theming framework, designed to make it easy for you to create a beautiful customer service masterpiece.
In response to frequent requests that we receive from our customers, we've also created a collection of Help Center plugins and extensions to provide plug-and-play functionality for your theme.
Get started with one of our beautiful, ready-made themes or create your own by copy-pasting elements that you like between themes or from our ever-growing Help Center UI Pattern Library. Never before has it been this easy to deliver an amazing self-service experience to your customers!
Let's not forget it takes two to tango. We build apps to improve the experience of your customer service agents working in Zendesk Support. Our ever growing collection of integrations and efficiency tools ensure that you and your team get the most out of your Zendesk account.
If you can't find what you're looking for in the App Marketplace, our Services team can build a custom Zendesk app specifically to your requirements.
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