Taylor
Taylor is an accessible Zendesk theme that features an FAQ section on the homepage to give quick answers to common questions right at the beginning of the help center experience.
About the theme
You don’t have to be a professional developer
Taylor’s extended built-in settings for easier customization allow you to save time and change the layout without a single line of code. But if you are web-savvy, feel free to play with clean code that is easy to maintain and modify.
And you can always reach out to Lotus Themes with questions or additional requirements for your help center. We are here to help you meet your unique needs and solve your business problems with an efficient custom self-service solution.
About the theme
Taylor theme for Zendesk has a unique design created by professional designers and significant advancements in functionality. We upgraded existing settings and added more options. Now it’s easier to customize your help center and adapt the theme to your content and requirements without coding.
The Taylor theme is also accessible for people with disabilities. Your users can navigate the help center with the keyboard and screen readers, including formatting components in articles.
Header with advanced features
Three optional links that are edited in the settings. A dropdown menu with a list of categories for quick navigation. A badge displaying the number of new or open tickets.
Main page that’s easy to customize without code
Inner pages
All help center pages are redesigned to offer a better customer experience. At the top of the article, users can see a search bar and breadcrumbs for easier navigation.
Informative error page
The error page has become more friendly and useful. It’s no longer a frustrating message, but a source of helpful (promoted) articles and the “Submit a request” option.
Article page
“Print” button and styles in the article template allow users to print important content.
Submit a request page
A text box above the ticket form lets you put important information for your users before they start typing their requests
Article formatting options included
Make your content more attractive and easy to digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other formatting options that are included in the theme.
Ready-to-use extensions
Extend default Zendesk functionality with additional features like Side Navigation, Table of contents, Alerts, Contacts widget, Prev Next buttons, Community hot posts, Server status, Video gallery, Extra level of content, and Multiple templates for pages. You should buy these extensions separately, and they are fully compatible with all templates from Lotus Themes.
Easily customizable
You can do the branding in the theme settings without coding and customization with basic knowledge of HTML and CSS. The Taylor template follows the industry code standards, and it’s well optimized. Its clean code helps you save time and money as it’s easy to read and modify for other developers.
Responsive and Retina-ready
All our themes look great and work properly on all kinds of devices.
Warranty against bugs
You get your problems fixed free of charge within three months after the purchase.
Support on demand
You can contact us at any time after the theme purchase and get assistance with your Zendesk Help Center.
Efficient delivery
Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.
Get the Taylor theme branded and customized
Explore the best Zendesk help center designs created for companies worldwide.
3,500+ businesses use Lotus Themes. Google, Netflix, Hootsuite, Dropbox, Entrepreneur, Anchor by Spotify, Cebu Pacific Air, CBC, Booking.com, etc. Join leaders!
Zendesk trusts their help centers to Lotus Themes
Have a look at one of them.
Extended out-of-the-box functionality helps you save time and money
Watch the video to find out details:
See what our customers say
“We needed a huge refresh without involving our IT team. A really nice and efficient team, with, at the end, exactly the result we wanted. We had our final result after only few weeks but for more 'easy' clients for sure can be done in few days.” Maxime Brillanceau, Le Petit Ballon
Contact Us
hello@lotusthemes.com