Zendesk Privacy Policy

When you register for a Zendesk help desk you can be certain that only you and those people you provide authorized access to can see your help desk. We have implemented comprehensive security to provide you the highest level of privacy and will not provide any other third party access to any information unless required to by Law.

When you register for Zendesk we ask for information such as your name, company name and address, e-mail address and credit card information. Those who sign up for the free (Tiny) account are not required to enter credit card information. Zendesk uses collected information solely for products and services provision, billing, identification and authentication, improvement of our services, contact, and research.

Zendesk uses session cookies to allow the system to uniquely identify you while you are logged in. This information allows Zendesk to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Zendesk application. Zendesk uses persistent cookies that only Zendesk can read and use, to identify the fact that you are a Zendesk customer. Users who disable their web browsers' ability to accept cookies will be able to browse our web site but will not be able to successfully use the Zendesk application.

Zendesk uses third party hosting partners to provide the necessary hardware, software, networking, storage, and other technology required to run Zendesk. Although Zendesk owns the code, databases, and all rights to the Zendesk application, you retain all rights to your data.

Zendesk may update this policy from time to time and you can review the most current version of the Privacy Policy at any time at http://www.zendesk.com/privacy.