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- Zendesk BridgeDeliver better outcomes with any AI agent, app, or experience
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- MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees
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- Security and TrustDeploy trusted service with enterprise-grade security and AI governance
- Customer ServiceManage and resolve customer inquiries across all channels in one place
- Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform
- Contact CenterDeliver AI-powered resolutions for every call, every channel, every time
- AI agentsResolve even the most complex issues on any channel autonomously
Common use cases
- Messaging and live chatEngage customers on your website or mobile app
- TicketingTrack, organize, and resolve all your tickets in one place
- IT service managementIT support that empowers your workforce
- Knowledge basePower every resolution with connected knowledge
- VoiceManage and resolve customer calls with AI
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