Maximize efficiency with powerful AI agent automation tools
Zendesk AI agents solve complex issues autonomously, in any channel. Deliver instant resolutions, delighting both customers and employees while reducing costs at scale.
14-day trial, 100% free. No credit card required.
Trusted by 100,000+ companies
Handle more tickets in less time with AI agent workflows
Automate up to 80% of support requests across all channels with AI agents that specialize in customer service.
Quickly develop your Knowledge Base with generative AI by turning bullet points into detailed articles. A strong Knowledge Base enables you to launch an AI agent in minutes and achieve over 10% automation.
Identify customer needs for guidance and create structured conversation flows to address complex queries. This approach improves response accuracy and can achieve over 20% automationin interactions.
Resolve queries from start to finish by connecting to backend systems using APIs that push, pull, and parse data for your AI agent’s responses. This can help you reach 40% automation.
Gain insights to refine conversation flows and support processes, or automate issue detection with QA. Enhancing automation workflows using our analytics can achieve up to 60% automation.
Drive continued success with customer insights and expand to new use cases, channels, languages, and markets and reach beyond 80%+ automation.
Autonomy built in every interaction
Understand and resolve difficult customer issues
Provide instant responses 24/7 with your knowledge base, and guide customers through complex issues with no-code flows.
Delight customers with personalized service 24/7
Boost CSAT by providing personalized customer support with a hybrid approach of conversational AI for contextual assistance.
Optimize your AI agent with actionable insights
Identify automation opportunities, automatically detect quality issues, and boost productivity with actionable insights.
Frequently asked questions
The demo lets you see Zendesk in action with guided use cases, no setup needed. The free trial gives you access to try Zendesk with your own data, teams, and workflows.
It’s self-guided, so you can explore at your own pace and see how Zendesk centralizes your support, makes workflows intuitive, and helps your team work more efficiently. You can start here.
You will gain full access to Zendesk’s suite to customize your workspace, onboard teammates, integrate tools, and monitor resolution and performance metrics seamlessly.
Boost productivity with time-saving AI agent tools from Zendesk
