ZENDESK FOR STARTUPS (PARTNER OFFER)

The leading AI customer service platform for startups

Make customer service your growth strategy, with 6 months of Zendesk, free.

Referred by a partner? Get a more guided path into the program.
Offload non-critical support with AI automation.
Build customer loyalty with quality support as you scale.
Protect your business with a platform proven to grow with you.
Impress investors with clear customer data and insights.

Apply now

Terms and conditions

From startup to enterprise with Zendesk

POWERFUL CAPABILITIES

Unlock growth with smarter support

AI chat showing a customer asking about popular coffee beans, with a product card and add-to-cart button

AI insights dashboard showing predicted tickets, resolution time, top intents, languages, and enrichment by channel

Agent productivity dashboard with key metrics and a weekly bar chart of tickets accepted and solved

List of high-priority support tickets showing customers, request types, and status labels

Scale support without scaling headcount

Give customers instant answers and keep your team lean and focused on what matters most. Zendesk’s AI agents, generative replies, and smart help center scale effortlessly as your needs grow. No coding or developer needed.

Make data-backed decisions with reporting

Spot product gaps and drive better decisions with data

Deliver great support without the learning curve

Customer stories

“By leveraging Zendesk triggers and automations, we doubled our efficiency and cut our response time in half, without increasing CX headcount.”

Lauren Morrow

Senior CX Manager

Read customer story

Artificial Intelligence

Scale support with AI built for startups

Zendesk AI helps startups deliver fast, personalized support, with easy setup and no training required.

Learn more

Support UI showing auto-assist suggesting a reply for a card issue reported while traveling

WHY STARTUPS CHOOSE ZENDESK

Turn customer support into your competitive edge

Offload repetitive support with AI

Unify every channel in one workspace with AI automations and streamlined workflows, plus 6 months free Zendesk, risk-free.

Make CX your advantage

Deliver consistent, personalized support everywhere your customers are, with the context your team needs to respond smarter.

Built for startup scale & speed

Start delivering exceptional support fast with Zendesk’s intuitive setup and user-friendly tools designed for teams of any size.

Investor-ready CX insights

Get started fast with out-of-the-box analytics to spot ticket and agent trends. Customize reports to forecast demand and boost efficiency.

Frequently asked questions

What is the Zendesk for Startups program?

The startups program provides early stage startups a 6-month trial of the Zendesk Suite for up to 50 agents. Use and access to Zendesk Services under this program shall be governed by Zendesk’s MSA and other applicable policies located on our website.

Who is eligible for the program?

Will I be charged at the end of the 6 month trial?

How does this trial differ from the standard 14-day trial?

What features are included in this trial?

If I’m ready to purchase a plan, where do I learn more?

Where do I go to learn more about setting up my account?

Can Zendesk integrate with tools my startup already uses?

What type of support do I get through the startups program?

As part of the startups program, you’ll get access to our core product for free, along with a curated library of many resources designed to help early-stage companies grow—think best practice guides, webinars, and self-serve onboarding materials. You'll also be invited to join our startup community, where you can connect with other founders, share insights, and learn from each other’s experiences.