Customers
American Support
"No other options were as powerful as Zendesk."
Animoto
"Zendesk adds new features every week."
BigTent
"Reduced tickets requiring agent interaction by 22%."
CALE Parking
"Our customers have never seen service like this!"
Carbon Guerrilla
"Zendesk helped us launch our product faster."
City of Hampton
"Easy to quantify productivity and efficiency."
Compete, Inc.
"With Zendesk, we can be extremely responsive."
Connect2Field
"We can do more with less."
CoreMedia
"Our help desk process is now quick and transparent."
coresystems ag
"We're saving around 6 man-hours per day."
crowdSPRING
"Zendesk is not just critical to us, it’s essential."
Cubic Telecom
"Macros have decreased my response time by 60%."
Denver Broncos
"Up and running in less than an hour."
Dropbox
"We’re obsessed with speed."
Fiverr
"Zendesk is robust and easy to use – anyone could learn how to use it."
Gawker Media
"With Zendesk, we save so much time."
GoPhoto
"I would gladly pay double what I do for Zendesk."
Griffin Technology
"It's so easy to route each ticket to the right group."
Groupon
"Easily scales to support an increasing volume."
Grows Up
"Helps us provide a seamless customer experience."
Kwik Kopy
"Zendesk saves us time and money."
LJ Hooker Limited
"We have realised a higher level of customer satisfaction."
Lonely Planet
"Central visibility that we never had before."
Maxnet
"We provide individually branded front-ends to our customers."
Merlin Information Systems
"Our satisfaction levels have gone up 25%."
Moonfruit
"We have everything under one roof."
MyGengo
"We were ready to use the product in 20 minutes."
New Zealand Post
"Significantly superior to the competition."
News Digital Media
"Powering multi-channel, multi-brand support"
NSW Government Licensing Service
"We can easily manage tickets away from the office."
Ohio Wesleyan University
"Much cheaper than to upgrade our old system."
OpenTable
"30 minutes to set up Zendesk and start using it."
Patch
"We can respond to hundreds of tickets at a time."
Ponoko
"We are getting much smarter questions from customers."
Postbox
"Our entire support process is more efficient."
Prezi
"Since using Zendesk, our customers are much happier."
Rackspace Cloud
"Zendesk makes a world of difference."
RatePoint
"We've taken a huge step forward with customers."
REA Group
"We wanted to centralize all of our support."
School Loop
"Our support staff loved it immediately."
Scribd
"Automatic routing is a lifesaver."
Sears Canada
"The Zendesk team listens to their customers."
ServCorp
Helping Staff Work Smarter Not Harder With Zendesk
SlideRocket
"Zendesk is still exceeding all of our requirements."
Sony Music
"Zendesk has all the right elements."
Stradecis
"Intuitive right from the start."
Support Solutions
"Great improvement in support efficiency."
TerraCycle
"Big improvement in communication."
Tumblr
"Zendesk reports have been extremely effective."
Tungle.me
"Easily receive, track, and solve support tickets."
Twilio
"Easy to use, all the while offering tremendous power."
UCLA Department of Psychology
"Zendesk reports are highly configurable."
University of Lincoln, UK
"Our customers are thrilled with the level of service."
Vodafone
"50% of all tickets are solved through triggers and automations."
Xerox
"Flexible, cost-effective and intuitive solution."
Yammer
"Our 3-person team can now respond to 2,000 tickets per month."
Zappos Insights
"Turned support into a teamwork activity."
Zoosk
"Our support agents absolutely love using Zendesk."
