Customer Stories

The best in the business use the best in service

The companies you know and love share their experience with Zendesk

Healthcare

HotDoc tames fast ticket growth with self service strategy

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Software & Technology

Riley Cillian connects millions with greater efficiency and inclusion

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Financial Services

GCash empowers mobile wallet customers through CX innovation

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Financial Services

TNG Digital serves 16 million users with greater insights and efficiency

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Travel & Hospitality

Agoda + Zendesk: Connecting travel partners and employees with effective service

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Retail & eCommerce

Le Tote + Zendesk: Tripling agent productivity to handle a 900% increase in ticket volume

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Financial Services

Starling Bank + Zendesk: Scaling and adapting for 365/24/7, omnichannel support

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Financial Services

Homebridge + Zendesk: Scaling support and serving customers well

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Internet & Mobile

Shopify + Zendesk: One-stop shop for excellent customer support

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Internet & Mobile

Foursquare + Zendesk: Lightning-fast self-service for a growing customer base

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Internet & Mobile

Evernote saw a 17% reduction in ticket volume after configuring their help center

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Internet & Mobile

Uber + Zendesk: Scaling through millions of trips since 2010

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Internet & Mobile

99Designs+ Zendesk: Replacing 3 systems with 1 solution for every channel

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Software & Technology

Mediaocean + Zendesk: Gaining 40 points in satisfaction and a 305% increase in self-service

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Healthcare

Zendesk helps Veeva handle 35K tickets each month

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Media & Entertainment

Vimeo + Zendesk: Building a custom solution

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Energy

Wargaming conquers its KPIs with Zendesk

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Internet & Mobile

Airbnb + Zendesk: building a powerful solution together

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Retail & eCommerce

Tesco + Zendesk: 460,000 Employees, effortlessly self-served

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Industrial Manufacturing & Services

Stanley Black and Decker + Zendesk: Unified Support

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Internet & Mobile

GitHub + Zendesk: Building a unified support platform

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