Customer Stories
The best in the business use the best in service
The companies you know and love share their experience with Zendesk
Media & Entertainment
KRAFTON satisfies 1 million annual inquiries with Zendesk automation
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Media & Entertainment
Play Games24x7 implements proactive customer service for its skill gaming apps
Read customer storySoftware & Technology
Catapult + Zendesk: High-performance CS as a competitive advantage
Read customer storySoftware & Technology
VIVOTEK + Zendesk: Scaling with excellence in sales and support
Read customer storyRetail & eCommerce
Grill’d + Zendesk: Ready to scale with an agile customer support system
Read customer storyFinancial Services
Syfe + Zendesk: Building trust and loyalty through customer support
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Software & Technology
Riley Cillian connects millions with greater efficiency and inclusion
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Financial Services
TNG Digital serves 16 million users with greater insights and efficiency
Read customer storyTravel & Hospitality
Agoda + Zendesk: Connecting travel partners and employees with effective service
Read customer storyRetail & eCommerce
Le Tote + Zendesk: Tripling agent productivity to handle a 900% increase in ticket volume
Read customer storyFinancial Services
Starling Bank + Zendesk: Scaling and adapting for 365/24/7, omnichannel support
Read customer storyFinancial Services
Homebridge + Zendesk: Scaling support and serving customers well
Read customer storyInternet & Mobile
Shopify + Zendesk: One-stop shop for excellent customer support
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Foursquare + Zendesk: Lightning-fast self-service for a growing customer base
Read customer storyInternet & Mobile
Evernote saw a 17% reduction in ticket volume after configuring their help center
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Internet & Mobile
99Designs+ Zendesk: Replacing 3 systems with 1 solution for every channel
Read customer storySoftware & Technology
Mediaocean + Zendesk: Gaining 40 points in satisfaction and a 305% increase in self-service
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Industrial Manufacturing & Services
Stanley Black and Decker + Zendesk: Unified Support
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