Customer Stories
The best in the business use the best in service
The companies you know and love share their experience with Zendesk
Media & Entertainment

KRAFTON satisfies 1 million annual inquiries with Zendesk automation
Read customer storyMedia & Entertainment

Play Games24x7 implements proactive customer service for its skill gaming apps
Read customer storySoftware & Technology

Catapult + Zendesk: High-performance CS as a competitive advantage
Read customer storySoftware & Technology

VIVOTEK + Zendesk: Scaling with excellence in sales and support
Read customer storyRetail & eCommerce

Grill’d + Zendesk: Ready to scale with an agile customer support system
Read customer storyFinancial Services

Syfe + Zendesk: Building trust and loyalty through customer support
Read customer storySoftware & Technology

Riley Cillian connects millions with greater efficiency and inclusion
Read customer storyFinancial Services

TNG Digital serves 16 million users with greater insights and efficiency
Read customer storyTravel & Hospitality

Agoda + Zendesk: Connecting travel partners and employees with effective service
Read customer storyRetail & eCommerce

Le Tote + Zendesk: Tripling agent productivity to handle a 900% increase in ticket volume
Read customer storyFinancial Services

Starling Bank + Zendesk: Scaling and adapting for 365/24/7, omnichannel support
Read customer storyFinancial Services

Homebridge + Zendesk: Scaling support and serving customers well
Read customer storyInternet & Mobile
Shopify + Zendesk: One-stop shop for excellent customer support
Read customer storyInternet & Mobile
Foursquare + Zendesk: Lightning-fast self-service for a growing customer base
Read customer storyInternet & Mobile

Evernote saw a 17% reduction in ticket volume after configuring their help center
Read customer storyInternet & Mobile

99Designs+ Zendesk: Replacing 3 systems with 1 solution for every channel
Read customer storySoftware & Technology

Mediaocean + Zendesk: Gaining 40 points in satisfaction and a 305% increase in self-service
Read customer storyIndustrial Manufacturing & Services

Stanley Black and Decker + Zendesk: Unified Support
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