Customer Stories

Best-in-class CX for the best in the business

The companies you know and love share their experience with Zendesk


The Boston Globe boosts customer retention with automation-first CX

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Travel & Hospitality

Accor Plus drives more revenue with a conversational strategy

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Unity saves $1.3 million with automations and self-service

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ROI of Zendesk

  • Logo: Stanley Black and Decker

+500% increase in regional sales over the previous year thanks to Zendesk integrations

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ROI of Zendesk

  • Logo: Four Seasons Hotels and Resorts

Four Seasons makes guest interactions seamless with messaging

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Manufacturing & Resources

  • Logo: Polaris

Polaris + Zendesk: How a rapidly scaling team supports 30% more accounts per agent

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Internet & Mobile

  • Logo: Reverb

Reverb's proactive support drives 10X increase in self-service

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Financial Services

  • Logo: Siemens

Custom Zendesk solution helps Siemens drive agility and scale

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  • Logo: Mailchimp

Mailchimp + Zendesk: Using the voice of the customer as a north star

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Showing 6 out of 398 stories

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