The Better Views app for Zendesk makes it possible for you to organize your Views even more than the default Views setting within Zendesk Support. With Better Views, you can: * Organize your Views in a tree structure * Get an unlimited amount of Views displayed
With the Better Views app, you can get a more structured display of views, and therefore also a better overview - hence “Better Views”.
To illustrate how Better Views for Zendesk can help you achieve a better overview of your tickets, we’ve made a few points with the app’s core features below.
With this app, you can organize your Views in a tree structure instead of a linear structure. This way you are able to arrange your structure into relations between the views.
For instance, if you want to divide your tickets into SoMe types. Instead of having 4 different views, like this:
It could look like this:
Or if you have several brands with several countries supported in your Zendesk it could look like this:
In the default Zendesk Support solution there is a limit to how many views can be displayed: 12 of your shared views and 8 of your personal views.
With the Better Views app for Zendesk Support, you’re able to get an unlimited amount of views displayed and therefore you don’t need to select which ones are the most important ones.
We want to make sure you’re fully satisfied and just as pleased with this app as we are. So, if you’re missing a feature or think something could be changed for the better, just head over to our community and let us know.
This app is made by helphouse.io. We’re a 360º Zendesk consulting house and the leading Zendesk Master Partner in Europe.
We’re experts in customer experience and Zendesk. And besides creating apps for Zendesk Marketplace, we also help companies implement and optimize Zendesk. We’ve already helped dozens of companies save time and money doing just that. Feel free to reach out to us if you have any questions.
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