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Cartloom

View Related Customer Orders in Zendesk

(6)
Preview image of app
Preview image of app
Preview image of app

Need to verify a support client's order history, serial number or eligibility for support and upgrades? The Cartloom app for Zendesk pulls in detailed order information from your Cartloom.com ecommerce account. View purchase history right next to your support tickets. Allow your agents to efficiently respond to order related queries by placing order info right into Zendesk!

  • Verify purchase history without leaving Zendesk.
  • Automatically loads Carloom order history based on customer email address.
  • Allows manual search of alternate email addresses.
  • View summary or detailed invoice for each order.
  • Use purchase history to upsell, at a glance you know what your customer has already purchased.

App details

Works with
support
Ticketing System
Author
Yabdab Inc.
Version
2.0
Price (USD)
Free

Apps install directly into your account

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