Quickie PLUS

Organize your ticket views, bookmark tickets and access them fast

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Quickie is a handy top bar menu that gives you quick and convenient access to all views, from anywhere within Zendesk. It can dramatically improve the efficiency of your agents when accessing views.

Key features

  • Fast access to all views from anywhere within Zendesk.
  • Easily organize views in a tree-like folder hierarchy.
  • Display personal views together with other views or separately.
  • Keyword search helps agents find views instantly.
  • New! Quickie now allows you to bookmark tickets. Jump to specific tickets quicker than ever.
  • Displays the special 'Suspended' and 'Deleted' views, based on agent permissions.
  • Optionally open views in our Lovely Views app.

Quickie will make your agents efficient and happy. It gives them the fastest means of accessing ticket views.

With Quickie, agents can browse and search all your ticket views in a categorized list from anywhere within Zendesk.

Quickie's search is instant and powerful, which makes finding the view you want amongst possibly hundreds of views is quick and painless.

Personal views can be organized together with other views or placed in a separate folder. This personal views folder can be renamed and set to display at the top or bottom of the list.

Quickie now allows you to bookmark tickets. Tickets bookmarked in Quickie can quickly and conveniently be accessed from anywhere in Zendesk, just like views.

Quickie also integrates with our popular Lovely Views app. With both apps installed, you can easily configure Quickie to open views in Lovely Views instead of the regular views interface.

Read more at Quickie's home page.

Please refer to the user guide for how to use Quickie.

Quickie is brought to you by Lovestock & Leaf.

www.lovestockleaf.com

Looking for a good deal on large agent numbers? Don't want to use credit card for payment? Want to pay annually instead of monthly, by credit card or bank transfer? Need advice on how to implement this app into your Zendesk workflow? Or any other enquiry, feel free to contact us at apps@lovestockleaf.com

App details

Version
3.0.18
Price (USD)
Free 14-day trial, then $0.50 per agent, per month

Apps install directly into your account.

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