Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ). Requires a phone extension on a Switchvox, version 6.6.0.2 or later (Switchvox Cloud service, or a Switchvox premises system).
Switchvox works within Zendesk to handle basic chores for you, so you can focus on your customer.
Handling Calls
Easy Setup and Admin
Apps install directly into your account.
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