Zendesk for Startups: Partner Offer

The leading AI customer service platform for startups

Get a minimum of 6 months free to save runway and prove ROI.
Access AI agents trained on 18B+ interactions to automate tasks.
Free up your team’s time with Zendesk AI — up to 7+ hrs per week.
Unify your team, tools, and AI in one platform for smarter support.
Get exclusive discounts from partners like AWS, Notion, & GitHub.

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From startup to enterprise with Zendesk

STARTUPS RUN ON ZENDESK

Trusted by 50,000 startups globally

Ready on day 1, built to scale

Launch in hours, not months. Our AI-first customer service platform works right out of the box, and is powerful enough to scale seamlessly as your startup grows.

AI that resolves, not just replies

Trained on over 18 billion interactions, our intelligent AI agents can automate up to 80%+ of interactions with human-like precision.

Unified support, powerful insights

Unify your team, tools, and AI into a single intuitive platform for faster, smarter support. With AI-driven analytics, unlock insights that fuel product innovation, predict churn, and prove ROI to investors.

Secure from start, quality you trust

Enterprise-grade compliance and transparent AI protect your data, while native AI-driven QA monitors and improves 100% of human and AI interactions.

Customer stories

“One day we’re going to get to a point where Openly will be an enterprise volume company, so having Zendesk in place now as a foundational piece is critical. You can integrate pretty much anything you want into Zendesk. As we grow, that will allow us to scale.”

Tim Kyse

Vice President of Customer Experience

Read customer story

Artificial Intelligence

Scale support with AI built for startups

Zendesk AI helps startups deliver fast, personalized support, with easy setup and no training required.

Learn more

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Frequently asked questions

What is the Zendesk for Startups program?

The startups program provides early stage qualified startups up to 2 years free of the Zendesk Resolution Platform for up to 50 agents. Use and access to Zendesk Services under this program shall be governed by Zendesk’s MSA and other applicable policies located on our website.

Who is eligible for the program?

Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
Must have fewer than 250 employees
If employee size 50-249, must be referred by a partner
No more than series B in venture funding
Company must be under 10 years old
Zendesk may revoke the trial if your company does not meet these requirements.

Whether you are venture-backed, bootstrapped, or anywhere in between, we are committed to supporting founders at every stage of their journey.

Will I be charged at the end of the trial?

How does this trial differ from the standard 14-day trial?

What features are included in this trial?

Zendesk for Startups is redeemable for up to 2 years free of the Zendesk Professional Suite and Copilot. The number of agents offered may vary based on your funding profile and partner. Use and access to Zendesk Services under this program shall be governed by Zendesk’s MSA and other applicable policies located on our website. For more detail on what is included in Suite Professional, see our Plans and Pricing Page.

If I’m ready to purchase a plan, where do I learn more?

Where do I go to learn more about setting up my account?

Can Zendesk integrate with tools my startup already uses?

What type of support do I get through the startups program?

As part of the startups program, you’ll get access to our core product for free, along with a curated library of many resources designed to help early-stage companies grow—think best practice guides, webinars, and self-serve onboarding materials. You'll also be invited to join our startup community, where you can connect with other founders, share insights, and learn from each other’s experiences.