Explore our Zendesk Solutions | Connect with Our Experts TELUS Digital is the customer experience (CX) transformation partner to the world’s most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. With a global reach of 78,000 experts across 31 countries, we bring deep industry knowledge to over 600 organizations worldwide.
TELUS Digital’s Zendesk capabilities unlock intelligent, connected customer service experiences. By combining Zendesk’s extensible, AI-powered platform with our advanced CX and GenAI expertise, we help clients seamlessly integrate workforce management, optimize agent performance, and streamline support operations—the result: more efficient contact centers, faster resolution times, and consistently elevated customer satisfaction.
As a full-service Zendesk implementation and support partner, TELUS Digital manages onboarding, configuration, integration, and post-launch optimization. Our proprietary enterprise-grade GenAI platform, Fuel iX™, is available to Zendesk customers via the Zendesk Marketplace, enabling rapid deployment of next-generation AI capabilities.
Our commitment to continuous innovation and proven track record in delivering measurable outcomes for our clients sets us apart. As a long-term CXM partner, we help organizations unlock Zendesk's full potential across every channel and every customer journey.
