Haptik offers AI-powered 24/7 virtual assistants that provide quality support with faster resolution times:

• Deliver a unified customer experience from a single Zendesk Chat interface.

• Automate frontline support using multilingual AI-Chatbots.

• Focus live agents on high-value customer interactions, driving up CSAT & NPS.

• Automatically generate customer support tickets via Haptik’s seamless integration with Zendesk’s ticketing system.