Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
App is only available to agents with 1Stream OneAgent Account. Go to http://1stream.co.za/zendesk-integration/ get a quote or Request a Demo Account.
Power up your call centre with 1Stream Zendesk call centre integration. This easy to install integration needs minimal IT support and will give you the boost to transform your service productivity.
Standard integration features such as automatic caller identification, you will upgrade your call centre to the best that the industry can offer including optimized call routing and automated history providing a 360 degree view of your customer.
It offers these features:
With Click-to-dial you can ensure that the Zendesk user makes the call to the correct number first time
Go to http://1stream.co.za/zendesk-integration/ to get a quote or request a demo