Kaizo is an all-in-one customer service platform that helps your team stay productive while providing amazing support to your customers.
Kaizo is trusted by hundreds of world's best customer support teams and international brands:
Here are some of the things you can enjoy with our platform:
“Prior to Kaizo we were pretty much in the dark regarding QA. Now we can pull the data together by ourselves and flag what is being done.” — Pamela Delahunt, Senior Manager of Customer Care at Foot Locker Europe
“Before Kaizo, we never had a strong enough performance management system in place. We used Excel for everything. Our systems weren't connected.” — Noreen McDaid, Customer Service Manager at Endclothing
“We’ve scaled our QA process from rating 3-5 tickets each week per agent to reviewing more than 5,000 conversations every month.” - Melanie Lange, Head of Customer Communications Operations Excellence at Marley Spoon
“We increased our output by 30% in just a few months and since using the in-game points as a benchmark, we have cut our first reply time by 50% and our customers have thanked us for it.” - Dani Healy, Customer Happiness Manager at Credit Repair Cloud