DeepConverse : Conversational AI for your Contact Center
DeepConverse leverages the latest in AI to take your support experience to the next level.
- Use blazing fast search-as-you-type experience to get customers the right answers even before they complete their query.
- Enable a unified search experience that federates across multiple content sources, including external communities or even multiple Zendesk Guide implementations.
- Deploy chatbots that can deflect tickets through multi-step resolution flows as well as through precise answers based on user intent.
- Handover to human agents seamlessly when issues need further assistance. When Human agents are not available, a ticket can be filed.
Get in touch with us today to learn how you can unlock maximum efficiency using AI and Automation, while delivering an enhanced customer experience on your website.