Comment Helper

Prevent accidental submission of internal note to customers

Comment helper is a ticket sidebar app that helps to prevent agent from sending internal note as public reply by accident.

Key Features:

  • Notify agent when switch between internal note and public reply

  • Option to disable copying of comments from either internal note to public reply or the other way round

  • Automatic copying of comment to app when switch between comment type.

  • Copy, paste and clear comment using a single click of a button

App details

Works with
wei lun teoh
Price (USD)

Apps install directly into your account

What people are saying

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves