IP Telecom

Integrate all phone calls in IP Telecom with Zendesk.

Preview image of app

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

IPT for Zendesk provides seamless integration between Zendesk and your IP Telecom Hosted Phone System enabling an exceptional service desk experience for your customers and at the same time empowering agents performance. Unify your voice communications with Zendesk to produce seamless, impactful processes that revolutionise the way your company does business.

Hosted PBX + Zendesk = Happy Customers

  • Make and receive calls directly from Zendesk
  • Calls automatically create and log tickets
  • Call pop-ups to show who's calling
  • Contextual Calling - know why an inbound call is calling before you answer
  • Improved analytics to help you get the most from your team

To find out more about how IPT for Zendesk integrates with Zendesk - https://www.iptelecom.ie/ipt-for-zendesk.

App details

Works with
IP Telecom
Price (USD)
Free to install
See pricing details

Apps install directly into your account

What people are saying



Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves