gominga simplifies the way you monitor & reply to reviews & questions for your products, mobile apps, brand webshops and locations
Watch our company video to see what gominga and online review management is all about!
Manage reviews and questions from +125 online platforms and review sites in one single application. As soon as your monitoring scope has been setup with gominga, you will start receiving reviews and questions from sources such as Amazon, Bazaarvoice, Google My Business, Apple App Store, Google Play Store, Trustpilot and many more.
You can work from within the Zendesk interface and reply directly to your customer on Amazon, Google, etc.! Each review or question is automatically transformed into a Zendesk ticket, which customer service agents can work on.
We deliver all relevant data points such as platform, star rating etc. as optional custom fields into Zendesk. This allows an efficient workflow management for your teams.
Check it out on Zendesk technical integration and contact us.
With gominga your reply-to-review routine will be as efficient as never before.
Zendesk app from gominga helps you:
gominga, your one-stop-shop for ratings, reviews and questions across all relevant global online platforms: