Vision-Bot

Vision-Bot sidebar

(7)

Overview

Respond to tickets more efficiently with enhanced context and up-to-date device data using Vision-Bot for Zendesk. View critical and often referenced Apple device information right next to tickets. Plus, get one-click access to detailed information within Vision-Bot.

Easily Confirm Critical Device Information

Install the app to reference relevant device data next to tickets. Know immediately if a device has problem areas or hasn’t checked-in recently and is out-of-date. Easily copy and paste device serial numbers to search Zendesk for a history of alerts.

Requirements

Anyone with a Robot Cloud subscription or a Vision-Bot account can use this app. If you run your own Jamf Server, you’ll need to add the "Dashboard: Email Addresses" Extension Attribute. You can find this in your Vision-Bot documentation.

App details

Works with
support
Ticketing System
Author
Forget Computers
Version
2.1.1
Price (USD)
Free to install
See pricing details

Apps install directly into your account

What people are saying

4.0

(7)

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