Check out our two other Zoom Integrations
With the Zoom Meetings by Faye Integration, resolve customer inquiries faster, simplify workflows and deliver more personalized service.
Certain support inquiries may require a more personal experience such as helping the customer with a physical set-up, recommending a product or taking a look at their environment. In such cases an agent can easily schedule a Zoom Meeting right from within Zendesk.
Having to login to multiple systems is cumbersome and a waste of time for agents. With this integration, instantly launch a new or schedule Zoom meeting right from within Zendesk.
It’s frustrating for agents to not have key context from previous customer interactions as it impacts their ability to help resolve an inquiry. With this integration access all relevant context anytime within Zendesk.
Zendesk has worked with customers to gather feedback and requirements, and played an active role in the design of the product.
Faye built, maintains, and supports this integration and your use is governed by the agreement provided by Faye.
Please contact Faye for any integration questions and support.
This integration requires a two part installation: