Convin

Analyse 100% of your sales calls with Convin!

Convin is a conversation intelligence platform. We believe that customer conversations can be the thread to weave together different functions in your organisation. Imagine a time when most of the decisions are taken after taking references from real conversations with customers.

Key Benefits:

  1. Capture and transcribe conversations: Convin captures your customer conversations by using its in-house, patented speech-to-text engine to generate 100% accurate transcription.

  2. Conversation Intelligence: Convin analyzes the conversation for deal intelligence, opportunities, best sales practices, customer intelligence, and more to help sales reps effectively engage with the customers.

  3. Automated Quality Assurance: Convin perfoms automated call audits so you can spend less time finding errors and more time fixing them. It gives you a detailed view on call insights and quality & performance metrics.

  4. Automated agent coaching: Derive insights from call quality and factor analysis to provide personalized agent coaching automatically–removing human dependency–and encouraging high performance and high reward culture.

App details

Works with
Support
Author
Convin
Price (USD)
Free to install
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