Proventic ApS

Odense, Denmark | 25 projects
Proventic is a Zendesk Partner based in Denmark. We help companies improve their relationships with their customers. The company was founded by Zendesk specialist Carsten Falborg in 2019 who has more than 10 years of experience implementing Zendesk for big international companies. With Proventic your business can fully enjoy a seamless omni-channel ticketing solution for your customer service and improve your workflows. We help you get the most out of Zendesk by implementing the system with necessary integrations and Zendesk Apps. For the better outcomes we design well-organized help centers where your customers can find all important information. Our team is always ready to help using our practical and technical knowledge to provide quality consulting and agent training.

The best solution for your customer service

With Proventic you can sit back and relax. We will help and guide you through all steps to achieve omnichannel seamless customer service. We are always up-to-date with Zendesk so your company will always get the best service.

Our offer

Zendesk in its essence is a ticketing system based in the cloud that can be used for a wide range of cases. At Proventic we approach each client individually and provide them with the best solution.

Services

Zendesk Licenses

We are an official Zendesk reseller and we have all the necessary Zendesk licenses for your business, let us advise you!

  • Zendesk Support
  • Zendesk Guide
  • Zendesk Messaging

Start with Zendesk - Zendesk Implementation

Our team is ready to help you to start or move on with Zendesk setup. In the process, we will implement Zendesk and introduce your agents to the software.

Already using Zendesk?

Zendesk, like any other big software, has a lot of features and we can guide you to find the ones that fit your business the most. If you are already using Zendesk we are here to help you to optimize your solution by checking your current set-up, implementing improvements and training your agents.

Agent training

We are experts and we love to share our knowledge. Give your team the opportunity to be great at Zendesk too, your customers will thank you! By training your agents your customer service will become more efficient and your business will use the full potential of the ticketing system.

Contact us!

We are always here for your business, whatever questions you have don't hesitate to contact us. Just book a meeting and let's drink a virtual coffee!

Accreditations

Badge: Advanced Solution Partner
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Services offered
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Reseller
System Integrator
BPO
Regions
Western Europe
Eastern Europe
Partner type
App Developer
Implementation Partner
Solution Provider
Business Service Provider
Theme developer

Apps we've built

Themes we've built

What people are saying

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