Braden is a Zendesk theme with a large hero unit on all pages and a sticky header with a search bar that is visible at all times. It has a playful and bright design. Article pages show only content so that nothing distracts the attention.
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*Requires Guide Professional or above

About the theme

Braden is a user-experience focused, full-featured Zendesk theme. It's a comprehensive, reliable and far-reaching template that was created to fulfill the very requirement Zendesk has set out to meet. Page layouts can be changed to suit your needs — mix custom blocks, promoted articles, category list, and category accordion as you wish.

Enhance your theme with ready-made extensions, advanced branding and customization, and email branding.

Ultra-modern high-quality design

The Zendesk theme is based on the latest design trends and goes through rigorous testing. All elements look and behave consistently, no matter what device you use.

A truly unique look and CX

The theme isn’t just another variation of the default Copenhagen. Your help center will look bespoke and outstanding.

Additional formatting components included

Make your content more attractive and easy-to-digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other components that are included in the theme.

Examples of additional formatting components

Easily customizable

You can brand the theme in the editor without coding and customize it with basic knowledge of HTML and CSS. The Braden template follows the industry code standards, and it’s well optimized. Its clean code allows you to save time and money because it’s easy to read and modify for other developers.

Responsive and Retina-ready

All our themes look great and work properly on all kinds of devices.

Responsive and Retina-ready theme

One-time payment

All our prices are one-off — no monthly fees.

Warranty against bugs

You get your problems fixed free of charge within three months after the purchase.

Support on demand

You can contact us at any time after the theme purchase and get assistance with Zendesk Guide.

Efficient delivery

Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.

Get the Braden theme branded and customized

Examples of the customized Braden theme

Explore the best Zendesk help center designs created for companies worldwide. Get inspiration from these best practices and apply them in your Guide instance. View Zendesk Guide examples.

2,500+ big and small businesses use Zendesk templates from Lotus Themes. Hootsuite, Dropbox, Entrepreneur, Deloitte,, Etsy, Nokia, Riot Games, Lyft, etc. Zendesk recommends our services to their clients and trusts their own help center design to us. Join leaders!

Extended out-of-the-box functionality helps you save time and money

Watch the video to find out details:

Video of the extended out-of-the-box functionality

See what our customers say

“Wonderful experience from our most recent theme development with Lotus Themes. Everything I have asked for with regard to customization and help was met with a welcoming attitude and a quick turnaround to get our project completed well within the parameters of the timeline provided. The finished product has helped to transform our Support and Knowledge Base into something we are proud to push our customers toward for all their needs!”

— Jeff Deist, Sendoso

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