Riss is an accessible Zendesk theme with a highly customizable page layout. Even if you don’t have much experience in web development, you can easily make changes.
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*Requires Guide Professional or above

About the theme

Too many themes, and hard to choose one? Let us help you

You don’t have to be a professional developer

Riss’s extended built-in settings for easier customization allow you to save time and change the layout without a single line of code. But if you are web-savvy, feel free to play with clean code that is easy to maintain and modify.

And you can always reach out to Lotus Themes with questions or additional requirements for your help center. We are here to help you meet your unique needs and solve your business problems with an efficient custom self-service solution.

About the theme

Riss theme for Zendesk is for you if you’d like to create a help center that easily adapts to your clients. It allows you to get full control of a highly customizable help center homepage. You can arrange elements as you wish while keeping navigation super easy.

Enhance your theme with ready-made extensions, advanced branding and customization, and email branding.

The Riss theme is also accessible for people with disabilities. Your users can navigate the help center with the keyboard and screen readers, including formatting components in articles.

Header with new features

Three optional links that are edited in the settings. A dropdown menu with a list of categories for quick navigation. A badge displaying the number of new or open tickets.

Main page that’s easy to customize without code

Riss main page

Inner pages

All help center pages are redesigned to offer a better customer experience. At the top of the article, users can see a prominent search bar that helps find answers to their questions.

Riss inner pages

Informative error page

The error page has become more friendly and useful. It’s no longer a frustrating message, but a source of helpful (promoted) articles and the “Submit a request” option.

Riss informative error page

Article page

Riss atricle pages

“Print” button and styles in the article template allow users to print important content.

Submit a request page

A text box above the ticket form lets you put important information for your users before they start typing their requests.

Riss submit page

Article formatting options included

Make your content more attractive and easy to digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other formatting options that are included in the theme.

Examples of additional formatting components

Ready-to-use extensions

Extend default Zendesk functionality with additional features like Side Navigation, Table of contents, Alerts, Contacts widget, Prev Next buttons, Community hot posts, Server status, Video gallery, Extra level of content, and Multiple templates for pages. You should buy these extensions separately, and they are fully compatible with all templates from Lotus Themes.

Easily customizable

You can do the branding in the theme settings without coding and customization with basic knowledge of HTML and CSS. The Riss template follows the industry code standards, and it’s well optimized. Its clean code helps you save time and money as it’s easy to read and modify for other developers.

Responsive and Retina-ready

All our themes look great and work properly on all kinds of devices.

Riss responsive and retina-ready themes

Warranty against bugs

You get your problems fixed free of charge within three months after the purchase.

Support on demand

You can contact us at any time after the theme purchase and get assistance with your Zendesk Help Center.

Efficient delivery

Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.

Get the Riss theme branded and customized

Explore the best Zendesk help center designs created for companies worldwide.

3,500+ businesses use Lotus Themes. Google, Netflix, Hootsuite, Dropbox, Entrepreneur, Anchor by Spotify, Cebu Pacific Air, CBC, Booking.com, etc. Join leaders!

Zendesk trusts their help centers to Lotus Themes

Have a look at one of them.

Extended out-of-the-box functionality helps you save time and money

Watch the video to find out details:

Video of the extended out-of-the-box functionality

See what our customers say

“We were looking to re-theme our Zendesk and kept coming up on Lotus Themes. It has been a breeze to configure, looks and functions great in our Guide, and when necessary, their support has been responsive and great to work with!” Randall Shore, cloudtamer.io

Find more reviews here

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