Riss’s extended built-in settings for easier customization allow you to save time and change the layout without a single line of code. But if you are web-savvy, feel free to play with clean code that is easy to maintain and modify.
And you can always reach out to Lotus Themes with questions or additional requirements for your help center. We are here to help you meet your unique needs and solve your business problems with an efficient custom self-service solution.
Riss theme for Zendesk is for you if you’d like to create a help center that easily adapts to your clients. It allows you to get full control of a highly customizable help center homepage. You can arrange elements as you wish while keeping navigation super easy.
The Riss theme is also accessible for people with disabilities. Your users can navigate the help center with the keyboard and screen readers, including formatting components in articles.
Three optional links that are edited in the settings. A dropdown menu with a list of categories for quick navigation. A badge displaying the number of new or open tickets.
All help center pages are redesigned to offer a better customer experience. At the top of the article, users can see a prominent search bar that helps find answers to their questions.
The error page has become more friendly and useful. It’s no longer a frustrating message, but a source of helpful (promoted) articles and the “Submit a request” option.
“Print” button and styles in the article template allow users to print important content.
A text box above the ticket form lets you put important information for your users before they start typing their requests.
Make your content more attractive and easy to digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other formatting options that are included in the theme.
Extend default Zendesk functionality with additional features like Side Navigation, Table of contents, Alerts, Contacts widget, Prev Next buttons, Community hot posts, Server status, Video gallery, Extra level of content, and Multiple templates for pages. You should buy these extensions separately, and they are fully compatible with all templates from Lotus Themes.
You can do the branding in the theme settings without coding and customization with basic knowledge of HTML and CSS. The Riss template follows the industry code standards, and it’s well optimized. Its clean code helps you save time and money as it’s easy to read and modify for other developers.
All our themes look great and work properly on all kinds of devices.
You get your problems fixed free of charge within three months after the purchase.
You can contact us at any time after the theme purchase and get assistance with your Zendesk Help Center.
Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.
Explore the best Zendesk help center designs created for companies worldwide.
3,500+ businesses use Lotus Themes. Google, Netflix, Hootsuite, Dropbox, Entrepreneur, Anchor by Spotify, Cebu Pacific Air, CBC, Booking.com, etc. Join leaders!
Have a look at one of them.
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“We were looking to re-theme our Zendesk and kept coming up on Lotus Themes. It has been a breeze to configure, looks and functions great in our Guide, and when necessary, their support has been responsive and great to work with!” Randall Shore, cloudtamer.io