Zendesk Client Services & Partners

Our Zendesk experts, along with a global ecosystem of partners we love and trust, will help guide and enhance your Zendesk experience. Whether managing your complex implementation from start to finish, tailoring your Zendesk design for a seamless customer experience, or migrating your data and systems in a way that works for you, our array of services can help take your Zendesk and customer service to a new level. Contact us for help.

4mation Technologies

4mation.com.au info@4mation.com.au +02 9213 1300 Australia

4mation Technologies is a full-service website and software development agency based in Sydney, with a large team of over 45 experienced digital strategists, developers and creative professionals dedicated to achieving your unique business objectives. Over the last 13+ years, we’ve worked on hundreds of successful projects for some of Australia’s best-known and fastest growing companies. Visit our website to find out more.

Aktie Now

www.aktienow.com comercial@aktienow.com
+55 (11)2311-2075

Nosso objetivo é criar e entregar projetos para aprimorar a experiência de atendimento ao cliente, através de profissionais qualificados, tecnologias avançadas e inovação. Queremos ajudar as empresas a entender e se conectar melhor com seus clientes, usando tecnologia para melhorar a experiência interna e externa de atendimento e tornar o processo de suporte uma ferramenta de marketing e fidelidade.

Alchemic Dream

www.alchemicdream.com business@alchemicdream.biz Canada, United States, Germany

Alchemic Dream provides Customer Support, Community & Social Media Management, and Localization services in 40 languages. Since 2001, we have helped hundreds of online gaming companies (MMOs, social games, mobile games) and payment solution providers launch their products and manage their international users with flexible and cost-effective solutions. Our Zendesk specialists can also assist setting up your Zendesk account in various languages and integrate it in several medias to truly benefit from the great features offered by your Zendesk plan. Contact us to find out more!


www.appamondo.com sales@appamondo.com 0843 224 9088 England

It’s simple – we DEPLOY, EDUCATE end-users and SUPPORT technologies including Zendesk that transform the way you work. Let us help you create a web-based organisation that can be operated from any place, on any device.


arkade.com.au hello@arkade.com.au +03 99998270 Australia

We are a leading loyalty agency with expertise in the retail space. Arkade has marketing communications expertise that covers strategy, acquisition, frequency, conversion, advocacy, and rewards as well as high-end technical proficiency with ecommerce sites, mobile apps and bespoke software.
We work closely with brands to improve all of their consumer touch-points through the creative application of technology. Our ‘customer first’ mindset has allowed Arkade to evolve into a leading loyalty communication agency working with some of the best known and trusted brands in Australia. A culture of analysis and ongoing evaluation allows us to deliver proven results and uncover opportunities within your customer experience.


+57 1744 7912

BIDDA es una empresa que apoya a sus clientes en diseño, integración y soporte de soluciones TIC, respaldados en procesos de investigación e innovación. nuestras soluciones:

  • Infraestructura en la Nube
  • Videoconferencia en la Nube
  • Telefonia en la Nube
  • Planes de continuidad de negocio
  • Gestión de mesas de ayuda (NOC y SOC)
  • Software de mesa de ayuda

Entregamos a nuestros clientes soluciones TIC de clase mundial, adaptándolas a sus necesidades y ofreciendo la mejor relación costo-eficiente del mercado.


www.bcrservicos.com bruno@bcrservicos.com.br
Brazil, Portugal

Beecom Inc.

www.beecom.ch Switzerland

beecom Inc. founded in 2000, is the leading provider fore-communication solutions in Switzerland. Besides its profound knowledge in the fields of knowledge management and issue tracking, beecom has a vast experience in customer service solutions, developing custom software applications and social media solutions, working with clients from a wide range of fields such as: Lufthansa, Daimler, UBS, Swiss Post, Migros, WEKA, Hanhart Watches, and many more. Our skilled and experienced team is happy to help you with your Zendesk project.


www.gobillow.com zendesk@gobillow.com United States

Zendesk is a robust product. Macros, triggers, automations – what does it all mean? Where is the value? How does Zendesk fit into your process? We make your transition to Zendesk easy. We provide best practices, custom configuration, custom development, and extensive support and training. Contact us to learn about how you can get the best experience with Zendesk. We will get you up and running in no time!



Bimyou nace para ayudar a las empresas a mejorar su manera de relacionarse con los clientes; Analizamos, asesoramos, desarrollamos y formamos a las empresas en todo lo relacionado con la integración y gestión de la plataforma Zendesk. Nuestra amplia experiencia en el sector nos permite ofrecer soluciones a medida según las necesidades de cada empresa, sea cual sea el negocio(B2B, B2C o gestión interna). Demostramos que una buena estrategia de clientes se traduce en mejores y más sostenibles resultados, teniendo un retorno óptimo de la inversión sobre el modelo económico de la empresa.


www.cazoomi.com/ United States, Philippines, Indonesia, India and Sri Lanka

Cazoomi , a cloud services & solution provider, enables its Zendesk members with solutions ranging from software selection, consulting services, implementation, integration, support, migration and custom development services for any size business. With its global presence, Cazoomi provides clients with the best platform models suitable for their business development and technology integration. Headquartered in the heart of Silicon Valley and with 4 overseas offices in the Philippines, Indonesia, India and Sri Lanka, Cazoomi has unsurpassed front-end engagement teams with a highly flexible & scalable delivery model.

Clear Business Dynamics

www.clearbusinessdynamics.com michael@clearbusinessdynamics.com
Australia, New Zealand

Clear Business Dynamics assists organisations to improve their operations through the use of cloud technology and online solutions. Our aim is to learn about each business we service and advise the best way to adopt cloud technology so that it assists the business operate day to day while also delivering financial benefit via reduced costs and increased productivity. Visit our website to learn more.


www.clearvision-cm.com sales@clearvision-cm.com UK: +44 (0) 845 459 9530 US: +1 (215) 854 4055 United Kingdom, United States

Whether you are starting new or migrating from your existing toolset, Clearvision has the expertise to ensure your transition to Zendesk is smooth and seamless. Clearvision have offices in the UK and USA, with a global customer base that includes government and defence, banks, insurance, petroleum and pharmaceuticals, manufacturing, communication and telecoms. Our goal is to provide you with a remarkable experience.

Cloud Hop Ltd.

www.cloudhop.it/ keval.shah@cloudhop.it +255767800888 Tanzania, Kenya, Uganda, Mozambique, Rwanda, Burundi

Cloud Hop is a Joint Venture between Sumaria and TheCopy Cat Group, that brings together a combined business experience of over 100 years. Their value-driven focus on innovation and efficiency transforms the diverse industries that they operate in.Cloud Hop Ltd specializes in End-to-end cloud integration, especially in implementation, training, management of cloud applications, and ICT advisory services. Cloud Hop was founded in Sept 2012, with the implicit purpose of taking cloud services to the enterprise espousing the core principles of reliability, flexibility, ease of use & costsavings. This has been achieved through a meticulous focus on details, integration of applications and above all satisfying customers’ needs. In the short time that Cloud Hop has been operating, it has built a reputation for solely representing “best of breed” applications that are leaders in their specific solutions. Cloud Hop presently has customers in the following countries which it focuses on: Tanzania, Kenya, Uganda, Mozambique, India, Mauritius and United Arab Emirates

Cloudset – by Coherence Design

www.cloudset.net info@cloudset.net +44 (0)1202 886288 United Kingdom

Coherence Design are Zendesk tuning specialists who help you implement advanced capabilities that improve your ability to excel at support. CloudSET leverage’s Zendesk’s App Framework and API to provide additional capabilities to extend agent workflows, end-user experiences, and host integrations. We support a world-wide customer base of over 250 and have 5 years of experience working with Zendesk

Contact Center Live

www.contactcenterlive.nl/ info@contactcenterlive.nl
+31 (0)88 – 123 2401 NL
IJsselmeerweg, 1
1411 AA Naarden

Contact Center Live assists organizations in the Netherlands and Belgium with various issues concerning the implementation and integration of Zendesk. Our consultants specialize in developing experiences around customer service.


www.cloudsquads.com info@cloudsquads.com United States

CloudSquads delivers transformational results to our clients by bringing social technologies to the enterprise. We provide solutions to the F1000 and leading SMBs to realize call center savings of 15%+ and marketing improvements of over 30%. We do this by harnessing the power of leading social technologies including Salesforce.com, Lithium, Badgeville and Jive and plugging that into existing infrastructure including contact center technologies and marketing automation systems from Salesforce, Zendesk, Oracle, Exact Target and Marketo.

CT Solutions

www.ct-solutions.com e.steede@ct-solutions.com +353 1 6106837 United States, Canada, EMEA, Asia Pacific

CT Solutions provide software products and professional services to call centres globally that increase agent efficiency and enable superior customer service. Our CT EasiPopper application provides a Zendesk screenpop based on caller’s telephone number and displays the current open tickets on the agents desktop. CT EasiPopper integrates Zendesk with all the leading telephony platforms



Somos Owl.IT Consulting. Somos una empresa de consultoría en aplicaciones de TI. Sabemos hacia dónde quieren ir las empresas que están cambiando el futuro de los negocios. Creemos que más simple es mejor, vivimos móviles, preferimos la nube y trabajamos para personas. Entregamos implementaciones efectivas de Zendesk para atención de clientes internos y externos. We’re an IT apps consulting firm. We know where companies that are changing the future of business want to go. We believe that simple is better. We live mobile. We embrace the cloud. We work for people. We deliver effective Zendesk implementations for internal and external customers.

Design Industries

ow.ly/zwAcn info@di.net.au +611300 73 63 63 Australia, New Zealand, Asia Pacific

Design Industries will assist your organisation in getting the most out of Zendesk. Design Industries harness commercial strategy with the latest in web technologies to provide your business with a software advantage. For over a decade, Design Industries has been providing on-line software solutions that transform ideas into sustainable success stories. More than software, we create what we like to call ‘business information systems’, which leverage the different platforms that your business is run on. Our expertise includes: providing advice and strategy, e-commerce solutions, custom applications, software integrations, content management systems, integrating CRM (customer relations management) and ERP (enterprise resource planning) systems, mobile access and solutions for start-ups. Please contact us for a free no-obligation discussion of your project.

DoIT International

www.doit-intl.com zendesk@doit-intl.com Israel, Greece

DoIT International was helping customers in Israel and Greece for the last decade by providing best-of-breed cloud solutions. Our unparalleled knowledge and experience deploying state-of-the-art solutions is the key for your success. Contact us today and meet the team of professionals who don’t compromise for quality.


www.estuate.com sales@estuate.com 408-400-0680 United States, Canada, India, UK

Estuate is a global technology services company, headquartered in Sunnyvale, California, with additional offices in Canada, India and the UK. With deep roots in the Enterprise applications space, we provide world-class software product consulting, implementation, migration, integration, custom development and professional services to Enterprise customers in diverse verticals. We leverage our cloud based apps ecosystem expertise to appreciate all the underlying nuances and serve zendesk members effectively. We pride ourselves on being highly-responsive, nimble and efficient, and are honored to let our clients speak on our behalf.


www.goenvoy.co info@goenvoy.co
+1 (415) 742 9245 North America

Envoy bridges the gap from purchase to production, helping you get the most out of your Zendesk investment in a quick and efficient manner. They’re passionate about great customer service and will help you design your Zendesk platform to deliver just that.

Argentina: +54 11 5239 9899;
US: +1 347 687 3612

FDV Solutions is an Argentine company with 9 years in the business, specializing in web & mobile solutions development with one clear goal – to help our customers use technology to enhance relationships with their customers and future prospects. With a team of 80 professionals also we have over 200 applications from various companies around the world. We have offices in Buenos Aires and New York.


www.frumatic.com dev@frumatic.com +90(212) 243 9585 Russia, Monaco, Turkey

Frumatic in web and mobile technologies offering modern solutions. Our clients are companies who want to give their market position a new pulse by using cutting-edge solutions. The world of Internet technology is dynamic and constantly evolving. You certainly don’t want your competitors to tap into its vast resources and use its huge power before you do. If you want Interactive webdesign, Internet marketing, online customer tracking, real-time feedback: then there are plenty of tools now to increase your sales efficiency. Frumatic is a team of skilled professionals dedicated to effectively increasing your market share. We work with PHP, MySQL, WordPress, Django, Python. We can also help users customize their helpdesk to match their website layout working with CSS and Javascript, our designers will pick the right color combinations. Frumatic is an international company based in Usa, Monaco and Istanbul, so there is no obstacle for contracting with us, whether you are our client or our partner. We are ready to employ our expertise and talent to flawlessly make the most of your business.

Focal Agência

agenciafocal.com.br bruno@agenciafocal.com.br
+55 19 3388-4133

A Agencia Focal é especialista em Marketing Digital, atua desde 2007 no mercado nacional, nossa missão é otimizar todos os canais de relacionamento com o cliente para otimizar os ganhos de nossos clientes através desses canais, seja help desk, atendimento online ou campanhas.
A Focal oferece consultoria para aquisição e implementação de SaaS, com a melhor aderência aos processos de atendimento e marketing, para empresas de diversos segmentos. Somos revendedores Zendesk/Zopim no Brasil e oferecemos planos, suporte, customização com javascript API, REST API e Treinamentos de atendimento.

Gold IT Solutions

golditsolutions.com contacto@golditsolutions.com
+56 2 2433 1301 Chile y Perú

Empresa dedicada a la implementación de Mesas de Ayuda para la atención de clientes y usuarios. Somos especialista en Gestión de Servicios, Gobierno y mejora continua. Trabajamos estándares globales y nuestros servicios cubren desde la capacitación y consultoría hasta la automatización, entregando soluciones integrales a tu negocio. Con Zendesk podemos impulsar tu eficiencia y calidad de atención/soporte.

Great Wave Tech

www.greatwavetech.com United States

Great Wave Tech is a success focused Professional Services firm located in the Bay Area. We are a full service consulting firm dedicated to delivering software as a service (SaaS) focusing on Zendesk.com, Salesforce.com, Boomi and Informatica cloud services. As a Zendesk consulting partner, our team utilizes vast experience and agile techniques to deliver successful, quality client solutions.

Grupo Arión

México +52 1 6394 4488

Grupo Arión es una empresa de Software, Consultoría, Marketing por Internet y Capacitación enfocada al cliente. Las raíces de Arión vienen de la fusión de cuatro empresas de consultoría y soluciones de software con más de 25 años de experiencia combinada y brindamos servicios orientados a que las empresas incrementen su rentabilidad, mejoren su productividad y se posicionen mejor contra su competencia. La consultoría de Grupo Arión se basa en procesos y tecnología probados y buscamos ayudar a nuestros clientes de manera práctica, con un enfoque austero, comprometido y sensible a los resultados de negocio de nuestros clientes. Ofrecemos plataformas de clase mundial y desarrollamos soluciones sobre esas plataformas. Los colaboradores de Grupo Arión tienen experiencia probada y sólida formación académica y de investigación; el personal de Arión en las áreas técnicas de tecnología es profundamente conocedor de sus productos y servicios y busca siempre convertir su conocimiento en beneficios tangibles a nuestros clientes.


+49 30 2632 9772
Berlin, London, Madrid

Specialists in Cloud Based Customer Service – Helpando provides the support you need to get the most from customer service solutions. We provide planning, training, data migration and app development for companies to enable deliver world class customer service.


www.imovo.com.mt info@imovo.com.mt<

iMovo is a dynamic professional services and solutions organisation, specialising in the fields of Customer Relationship Management (CRM) and Business Intelligence (BI). iMovo is committed to help companies achieve a true 360 degree view of their business and their customers. iMovo are based in Malta, with a global customer base that spans various industry sectors such as financial services, iGaming, retail, distribution, telecommunications, the professional services industry and the public sector.


+34 946556223 Spain

Ingartek is a company specialized in the development and integration of Zendesk for private companies and public administrations. We can adjust Zendesk to fit your business case. We also develop private apps integrated in Zendesk to connect third party data sources or services. We help companies improve their relationships with clients or citizens through multi-channeling (Web, Mail, Facebook, Twitter, etc.) and we identify the KPIs which make your business or service improve.


+502 2417 2400
América Central y el Caribe.

Descripción: Inforum implementa software de negocios SAP en Centro América y el Caribe, además de productos complementarios, ayudando a ser más eficiente las operaciones de negocios de nuestros clientes. Hoy en día se cuenta con más de 300 clientes en toda la región, en todo tipo de giros de negocio, lo que nos da una amplia experiencia, logrando darle excelentes resultados en un tiempo muy razonable. Entre los productos complementarios se encuentran soluciones para: o Manejo y optimización de Inventarios o Manejo y administración de bases de datos. o Producción Avanzada o Puntos de Venta o Inteligencia de Negocios o Nómina y Planillas o Manejo de Construcción. o Entre otros.


+52 (55) 50 777 007 México

Diseñamos estrategias de Customer Experience a través de metodologías de Design Thinking y Service Design para ayudar a las empresas a evolucionar en organizaciones orientadas al cliente, mejorando la experiencia del cliente final para mantener relaciones sanas y prósperas que incrementen los beneficios de su empresa.


+55 (11) 99130-9972 ou
+55 (11) 4941-1444

Descrição: A JVB é uma empresa atuante no mercado há mais de 15 anos, provendo soluções de TI para os melhores resultados dos negócios dos seus clientes. Através da Consultoria em Atendimento ao Cliente com Zendesk, implementamos processos e melhores práticas com o objetivo de aumentar a performance do atendimento e transformar este serviço em uma ferramenta de marketing.


www.keboola.com info@keboola.com UK, US, West Europe

Keboola is a team of people who are ultra-passionate about data (also known as data geeks). We also happen to be GoodData’s most experienced implementation partner. Keboola helps clients maximize the business value of their Zendesk solutions – from just building a few extra reports, to internal GoodData training, and/or creation of advanced analytics projects. Our geeks will help you turn data into actionable information in order to achieve your goals and answer those “unanswerable” questions. We build end-to-end BI solutions to help you make sense of your data, and by sense we mean money.

Konstant Infosolutions

konstantinfo.com mail@konstantinfo.com +1-310-933-5465 United States, Canada, Australia, United Kingdom, India

Konstant Info is an award winning mobile and app development company. We have been rewarded by many prestigious organizations for our excellent services. We have experts available on various technologies including Mobile App Development (iPhone, Android etc.), Magento, WordPress, Joomla, Drupal, CakePHP, Zend, Yii, PHP/MySQL, ASP.Net etc. We provide an integrated service offering that includes strategic consulting and customer research, graphic design, as well as the development and implementation of world-class e-business applications. At Konstant our development team represents one of the leading resources for innovative and sophisticated web-based solutions. As Zendesk’s service implementation partner, Konstant can help you with your Zendesk implementation, migration, plugin, connector and support needs. We also have designed numbers of websites and web-based applications for companies of all sizes. Our strategy for project development is anchored in a phased approach. This lets us establish a clear set of goals that ensure the quality of work is maintained throughout the entire development process for 100% client satisfaction.


Lovestock & Leaf contact@lovestockleaf.com 1300 40 88 70 Australia, New Zealand

Lovestock &Leaf are the go-to experts for Zendesk® in the Australasian region. L&L will help you maximise your investment in Zendesk® and ensure that it is implemented and fine tuned to your intricate business needs. Our track record in the region is second to none, having delivered successful Zendesk®implementations for the telecommunications, retail,fashion, group buying, e-commerce and IT industries. We’ll make your transition to Zendesk® smooth and efficient.

Matrix Corporation

+55 31 2517-3550

A Matrix Corporation é uma empresa global que atua no segmento de engenharia de redes e de telecomunicações, oferecendo produtos estratégicos que promovem a automatização de processos, focada no desenvolvimento e gestão de projetos para o mercado corporativo e provedores de internet com a redução de seus custos operacionais. Estamos preparados em atender cliente de pequeno, médio e grande porte, sempre com uma solução inteligente e econômica, buscamos estabelecer uma relação transparente com os nossos clientes, oferecendo suporte através do atendimento diferenciado 24 horas. Além disso, possuímos um portfólio completo e integrado permitindo que você ofereça novos serviços aos seus clientes:
· Contact Center
· Projetos, Redes e Gestão Regulatória
· Soluções para redes wi-fi de alta densidade
· Suporte Monitoramento 24 horas para empresas e provedores
· Cursos de capacitação entre outros serviços…


www.misgl.com United Kingdom, Philippines and Hungary

Merlin provides world class Customer support, IT Service Desk and Infrastructure support services to some of the largest companies inthe world including GE Healthcare, Oracle Corp, DHL, Ryanair and TrendMicro. By leveraging ouroperational centres in the Philippines, Hungary and UK, Merlin delivers truly blended, low cost, multi-lingual, 24 x 7 support without compromising quality. Through a combination of great people and innovative technologies that streamline and automate human processes we strive to deliver the most efficient and cost effective solutions to our clients. As a result, Merlin is more than a vendor to our clients; we’re a trusted business partner and we’re proud that some of the world’s largest companies have put their trust in us over the last 21 years.


www.mediact.nl info@mediact.nl +31(0)20-2400654 The Netherlands

‘C’ommerce & ‘T’echnology make up the foundations of MediaCT . The leading e-commerce development agency, MediaCT specialises in the Magento platform. As your strategic partner in technology we deliver the highest quality in the development of new web shops and the optimisation of existing web shops. We lead the market with our marketing DNA, our conversion focused attitude and our excellent knowledge of technology. We go for perfection, love the business and value long-term relationships with our clients. Strategic partnerships allow us to provide full, high quality support in all e-commerce disciplines, from back-office to internet marketing issues. Our team is made up of dedicated, communicative technology freaks. We stand for short communication lines and openness. From our office in Groningen, the Netherlands, we serve over 60 renowned e-commerce enterprises throughout the Netherlands – inspiring, motivating, and taking our clients to the next level. One partner, one common goal.


United States

Looking for an outsourced team of customer support agents with Zendesk expertise? ModSquad agents and moderators work with Zendesk’s online help desk software to engage customers, resolve tickets, and build communities for marquee brands, especially for social media, virtual worlds, and online games. It maintains a team of professional staffers around the world in several languages and a 24/7 operations center in Sacramento, California.


www.moshimoshi.co.jp 0120-610-810 Japan

もしもしホットライン もしもしホットライン 株式会社もしもしホットライン もしもしホットラインは、お客様企業とその顧客との接点である 「コールセンター」、「インターネット」、「フィールド・オペレーション」という非対面・対面のコンタクトチャネルを最適に活用し、お客様企業に対して 「営業・マーケティング支援」サービス及び「バックオフィス業務支援」サービスをワンストップでご提供しています。

New Leaf Ventures

www.newleafventures.com.ph info@nlv.com.ph Philippines

New Leaf Ventures is a cloud-based solutions provider passionate about building better businesses. NLV is a Philippine reseller of Zendesk, committed to help you fully maximize your account by offering regular Zendesk classes, as well as support.


www.helpdeskapps.com United States

Myndbend, a U.S. based company, has demonstrated its expertise with Zendesk implementations and customizations for several years — including Help Center, custom agent apps, copywriting, and migrations. Additionally, with Marketplace apps such as Myndbend Change Manager, Myndbend has effectively extended Zendesk functionality for businesses of all sizes.


www.odesk.com +1-650-853-4170 United States

oDesk is the world’s largest online workplace! Get your job done — on your budget and terms. Staff up, staff down — quickly, easily, and on demand. Enjoy hassle-free payments — oDesk securely handles all financial transactions. Find thousands of Developers and Customer Support Reps on oDesk.


www.orangeone.jp 03 5283 2121 Japan


PayU Turkey

www.payu.com.tr bilgi@payu.com.tr Turkey

As a subsidiary of Naspers, a leading group of international media and e-commerce platforms, PayU currently operates in 16 different countries and work with more than 25,000 member businesses worldwide. PayU launched its operations in Turkey in September 2011 with the aim to be an important business partner for the e-commerce brands in the industry, by incorporating its globally gained knowledge and experience into the local e-commerce market needs. PayU Turkey offers a large array of services including virtual POS solutions, advanced fraud prevention filters, expert fraud monitoring team that operates 24 hours 7 days and value added services. PayU Turkey improves the service quality of e-commerce businesses while providing an innovative service approach by cooperating with Turkey’s leading banking and licensing institutions.


www.placetel.de info@placetel.de Germany

The Placetel cloud pbx system is perfect for small and middle enterprises. The Placetel platform offers a comprehensive portfolio of more than 100 functions (e.g. CTI, Fax, IVR, mobile convergence etc.) allowing customers to participate in the advantages of a shared infrastructure while being fully scalable to the customers needs. The Placetel service can be implemented online, this means companies can register online, implement their pbx system online and being supported online – by phone, chat or e-mail. With Placetel an additionally ISDN or analogue telephone connection is no longer required – only a broadband connection is needed. Over 5000 business customers made their decision for Placetel. About Placetel and Zendesk: With Placetel you can integrate voice in your Zendesk. Trough the voice API Zendesk user tickets are automatically created by incoming calls from the Placetel phone system. Zendesk Ticket opens if the agent answers the call so that he is able to edit the ticket. The integration improves the workflow of every call center agent.

Prime Services

+56 2 2248 9268
+56 9 9139 4078
Chile, Colombia y Perú

Premium Plus

www.premium-plus.be support@premium-plus.be

Premium Plus is partner van Zendesk in België en helpt dagelijks bedrijven met de implementatie en optimalisatie van hun Zendesk.
Wij komen graag als lokale partner bij u ter plaatse en als klant van ons kan u genieten van volgende voordelen:

  • Prijsvoorstel op maat van uw noden
  • Garantie op een snelle implementatie
  • Onze Zendesk expertise
  • Onze opleidingen op maat
  • Onze Know how van diverse extra add-ons op Zendesk

Premium Plus est le partenaire de Zendesk pour la Belgique et nous aidons quotidiennement les sociétés à implémenter et optimaliser ce logiciel dans leur système.
Nous venons chez vous en tant que partenaire local et comme client vous pouvez bénéficier de différents avantages:

  • Prix sur mesure
  • Assurance d’un intégration rapide
  • Notre expertise Zendesk
  • Formation sur mesure
  • Notre connaissance de divers add-ons sur Zendesk

Regent Solutions LLC

www.regent-solutions.com zendesk@regent-solutions.com
571-327-0838 HQ(Washington, DC) Offices in Mumbai/Jaipur India

Premium, End To End Zendesk services for a price that everyone can afford. You name it, we can deliver it with speed and efficiency. Ask us about all you can eat implementation/advisory managed services offerings.

Right Decisions

www.rightdecisions.es sales@rightdecisions.es
Spain, Portugal

Right Decisions es tu empresa de confianza para ayudarte en tus necesidades de TI, nuestra especialización será tu éxito y nuestro compromiso tu garantía. El servicio al cliente interno y externo es clave para cualquier organización, gracias a Zendesk y nuestro excelente servicio podrás alcanzar los objetivos deseados.
We are your trusted IT service company, our specialization is your succeed and our commitment your guarantee. Excellence in Customer Service is crucial for Organizations, Zendesk and our service is the perfect combination that will help you to achieve your most ambitious goals.


+55 11 3230-6031

A RC é uma empresa 100% especializada em soluções nas nuvens atuando diretamente no desenvolvimento técnico de soluções. Em parceria com a Zendesk ajudamos nossos clientes a suportar suas operações de alta complexidade e a melhorar sua performance de atendimento.

Sabienzia Technologies GmbH

www.sabienzia.com info@sabienzia.com Global +49 30 408 171 300

Sabienzia Technologies is a dynamically growing company and is regarded as a pioneer in the field of communications in telework. Thanks to the Interactive Dialogue Platform (IDP), Sabienzia empowers organisations to securely virtualise their workplaces using a comprehensive Suite composed by a set of multichannel solutions. Providing the technical basis for secure data transfer and processing, organisations benefit from Sabienzia’s technology effectively reacting to dynamic business, by means of securely enabling their geographically distributed teams on demand at any time with high flexibility. All Sabienzia services are conceived as “Software as a Service” and as such require nothing more than Internet access to be used. Sabienzia takes over the remote provisioning of all necessary software to guarantee a fully compatible and reliable operation within a private network infrastructure. With the introduction of the Voice integration between Zendesk and Sabienzia, the level of cooperation with customers and colleagues is highly enhanced resulting on a faster response and a more valuable experience with final customers. Use the power of your team! Benefit from the synergy of Sabienzia Technologies and Zendesk now!


www.sweethawk.co team@sweethawk.co
Australia, New Zealand

SweetHawk are Zendesk solutions experts with a focus on building awesome apps. We are passionate about building amazing products that challenge the way we think about customer engagement. So, if there’s integrations or functionality you need in Zendesk that doesn’t exist, we can work with you to build it. To see the apps we’ve already built for Zendesk check out our website.


+334 27 70 53 70

Synolia is a french consulting and services company specialized in the fields of Customer Relationship Management, E-Business and Business Intelligence. Our team helps companies to deliver great experience across all touchpoints. Synolia serves more than 550 companies in France and Europe, across all vertical markets, with the implementation of CRM, E-Business and Analytics solutions. Synolia is currently located in both Paris and Lyon.

The Marketing Department

tmd.com.sa info@tmd.com.sa +966138640304 Middle East & North Africa (MENA Region)

The Marketing Department (TMD) is a Middle East based internet marketing consulting agency that empowers businesses to be in control over their internet marketing outcomes. Specialties: Internet Marketing Strategy Development, Internet Marketing Coaching Services, Online Advertising, Online Customer Services Advisory & Internet Marketing Training Services.

Wendero GmbH

www.wendero.com info@wendero.com Germany

Wendero is a sales partner for innovative companies in the internet and mobile industries. We share the same language with our clients and know their services and technologies. Our sales is specialized in selling digital and mobile products. We help our clients find and implement the right set-up for their sales activities and generate new customers for them. Our services include: operational sales (lead generation, telesales, field sales) CRM implementation, sales consulting, as well as recruiting and training of sales managers (“wendero sales academy”).