All trials start on the Plus+ plan where you'll get the best overview of product features.
You're just a few seconds away from starting a transformation to better customer service.
We do not share your information with anyone!
We love our customers (and potential customers)! We love meeting and getting to know them. We love sharing knowledge and best practices with them. We love eating and drinking with them. At Zendesk we are constantly trying to find new ways to get out of the office and do the things that we love. Back [...]
Read More
Recently I had the privilege of participating in a great webinar with our friends from Totango. Totango makes a customer engagement platform for cloud-based businesses. What does that mean? Among other things, it means they help cloud businesses like Zendesk understand and measure how customers are using a product. We have been using Totango for [...]
Read More
Today, we have reached an incredible milestone: 5,000 customers in Europe. This is huge, especially when you take into consideration we only opened our European headquarters less than a year ago. Our 5,000th customer is a social gaming company, We R Interactive. The company is using Zendesk to support the global user base for its [...]
Read More
We recently announced a new version of the Mail API that offers more flexibility in managing tickets via email! The Mail API can improve your workflow by using it to assign tickets to yourself or a group when replying to customers, marking tickets as solved, or adding private comments to tickets. If you’re already an [...]
Read More
Bonjour Paris! You’re invited to join our French team next Monday, May 14th between 6pm and 9pm at Prescription Cocktail Club! Zendesk lovers, aficionados, customers and partners have the opportunity to share customer service tips and best practices and enjoy delicious cocktails where, as always, the tab will be on Zendesk! Space is limited so [...]
Read More
Here at Zendesk we believe in maintaining open and transparent communication with our customers – and by association, the customers of our customers – all 65 million of them! With all the different channels our customers can choose to communicate with us, we think it’s essential to listen to what our community says about our [...]
Read More
We’re big fans of celebrating milestones here at Zendesk, and now that we have more than 90 integrations we thought it was a good time to look back and celebrate our very first and one of our most popular: Harvest for Zendesk! We first integrated with Harvest back in February 2008. Harvest serves the time [...]
Read More
Come join us for a customer celebration this Thursday, May 10th in our new Copenhagen office! Zendesk customers, partners, lovers and friends are welcome to join us from 5 to 9pm for an evening of exciting festivities! The entire Danish engineering team will be joined by Zendesk CEO Mikkel Svane as guests are treated to [...]
Read More
It’s May, and to get the spring kicked off we wanted to take the time to highlight some of the latest integrations that we’ve added to help extend the functionality of your Zendesk help desk! ClickDesk ClickDesk provides a combination of live chat, VoIP calling, and a social toolbar all wrapped up into one nice, [...]
Read More
Recently, we’ve had the opportunity to really get to know our neighborhood YMCA. For us, that particular branch is the Shih-Yu Lan Central YMCA. It’s located in the Tenderloin, just like we are, and is about four blocks from our offices. April 28th was the organization’s Healthy Kids Day, an event that is hosted at [...]
Read More