AI-powered ecommerce drives business at Cox Automotive
Everyday conversations with customers become revenue-generating opportunities.
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AI deep dive: Harnessing the power of AI for customer service
This guide contains a detailed overview of Zendesk AI offerings that service teams are using to…

Unlock personalized service at scale with a unified customer view
Learn how to deliver data-rich personalization at scale by integrating customer insights, apps, and AI in Zendesk.

The playbook for controlling costs with AI
Boost your productivity. Future-proof experiences. All without compromise. Find out how AI is the best investment and a critical strategy for controlling costs.
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How AI can help businesses hedge against uncertainty
For businesses, resilience isn’t a mantra, it’s a must have. That’s why many are turning to AI—and their CX teams—to help them navigate challenging times.

How Zendesk AI can start supporting your teams and customers today
Forget the swag–our hottest conference commodity was expert tips and tricks on AI for CX.

How manufacturers can cut service costs with AI
See how leading manufacturers are using artificial intelligence to stay ahead of the competition.

9 ways to use AI in customer service
Leverage AI in customer service to improve your customer and employee experiences.

How to control customer service costs in the software industry
Learn how Software and Cloud Services companies can control customer service costs with a tiered support model.

An intelligent future is calling—here’s a look back at Zendesk Relate 2023
It’s not too late to catch our keynote and product announcements, and watch additional on-demand content from Zendesk Relate 2023.

How AI helps companies enhance the customer experience and control costs
The new Conversations with Zendesk podcast debuts with a wide-ranging discussion with Kajabi’s Jared Loman, Zendesk’s Caitlin Keohane, and host Nicole Saunders.

Top trends to watch in Software CX
See how leading SaaS companies are getting a leg up on the competition by investing in CX.