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Customer experience: strategies, importance, and examples
Learn what customer experience is and why it’s so important for your business. We also provide tips and examples for how to improve your CX strategy.
Editor’s picks
Customer service
The humanizing power of AI in CX
Customer engagement
Customer retention
Customer engagement
Customer experience
Sales prospecting
Sales CRM
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Guides, research and more
The quantifiable impact of Zendesk AI
Discover how Zendesk AI can help organisations improve their service operations in our latest report, conducted by Nucleus Research.
Report Unlocking the future of intelligent employee experience
The 2024 Employee Experience Trends report is here
CX best practices: How APAC brands drive service excellence and efficiency
In the changing landscape of business, where technology and automation promises efficiency, it’s easy to lose…
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30 customer service email templates and best practices for contacting customers
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Retail’s next frontier: Elevating customer experience with Zendesk AI
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How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
The quantifiable impact of Zendesk AI
Discover how Zendesk AI can help organisations improve their service operations in our latest report, conducted by Nucleus Research.
Subscribe to the blog
The best source of information for customer service, sales tips, guides and industry best practice. Join us.