Reach billions of users on any Apple device
Apple Messages for Business is for everyone. Together with Sunshine Conversations — our messaging platform designed for conversational business — you can deliver modern messaging experiences to your customers and bring conversations directly into Zendesk to make your team more efficient.
Unlock the best customer experience on Apple Messages for Business
Last updated May 11, 2023
Apple Messages for Business makes it easier for customers to message you than to call, helping drive engagement at a lower cost. With more self-service options and tools for delivering personalised experiences, you can unlock new revenue streams while bringing CX to the next level.
Integrate messaging anywhere
Be available around the clock by integrating Apple Messages for Business directly into your website and core iOS apps, keeping support costs in check by making it easier to send a message than to call for help.
Take conversations further
Deliver an interactive messaging experience with advanced messaging capabilities like pick lists, date and time pickers and custom iMessage apps.
Reply in a flash with the Agent Workspace
Unlock Apple Messages for Business with our messaging platform to bring conversations into the Zendesk Agent Workspace. Let agents use their existing workflows to efficiently manage conversations in real-time.