The DanDomain/Smartweb App for Zendesk queries data from the DanDomain webshop to find customers' data. The app displays all important information to your agents inside of Zendesk.
With The DanDomain App/Smartweb your agents will have a clear overview of the customers info and all past and current orders including order lines and total amounts. By providing your agents with the right tools you give them the opportunity to take action on the gathered insights. The unified workspace makes it easy for your agents to provide efficient and contextual customer support.