Diziana helps businesses and organizations to create a fantastic customer self-service experience via Zendesk Guide Help Center(s). Diziana is a leader in providing ready-to-use custom Zendesk Guide Help Center Themes (templates), and services like Help Center Design, Branding, Advanced Customization, and Integration (with other Zendesk Products, in-house/third-party services/systems).
Diziana has globally helped hundreds of businesses (SMBs to Fortune 500) and organizations (government, nongovernment, nonprofit) to have Fantastic Self Service Zendesk Guide Help Centers. Some of companies Diziana has helped are GatesFoundation, Cornell University, OppoSuits, HelloFresh Australia, Switzerland Tourism, Zebpay, Minicabit, Jacada, GOG, InEight, CloudShare, IWA, etc.
Team Diziana has decades of experience, and some of them have worked at companies like Yahoo!, Adobe, Macromedia, etc.
Diziana offers following products and services.
Diziana Premium Themes (templates) for Zendesk Help Center
Approx. 3000 plus unique companies globally using Diziana Themes for their Zendesk Guide Help Centers.
Diziana Zendesk Themes are rich, responsive and fantastic. Diziana Themes not only support all features of Zendesk but also add a lot of value. Each theme is different, and provides different experience suited for different kind of organizations.
Select a ready-to-use Zendesk® Guide Help Center Themes or Templates, purchase, download and get started. We will help you with installation, and reach out to you as soon as you complete the purchase.
Diziana Plugins for Zendesk Help Center
We have created plugins to enhance customer self-service experience and usability of your Zendesk® Guide Help Center.
These are template independent unless specified for an individual plugin. You can also implement them with your own templates.
Diziana Basic Branding Service for Zendesk Help Center
Diziana brand (change/configure) one of Diziana themes (purchased separately) to match with your branding requirements (guidelines).
The basic branding includes: * Implement your logo and favicon (images to be provided by you) * Change Color Scheme (up to 5 colors - provided by you or we will figure out from your website/branding-guidelines-document) * Change Icons (up to 10 - let you pick from Diziana's library or you can provide your own) * Change Banner/Hero Image on Homepage and Community Page (images to be provided by you) * Change Help Center Header & Footer links/colors/images (list of link-text/link-urls, colors and images to be provided by you)
Diziana (BYOD -- Bring Your Own Design) - Advanced Branding, Customization and Implementation Service
Diziana converts your ideas into a fully functional Zendesk Guide Help Center. You can bring your design mock-up, or we can help you create UX, and then implement that in fully functional help-center. All kind of customizaton, integration, and implementation are under this service.
Diziana is working on some useful and cool apps for Zendesk Support and Help Center to improve agent/admin productivity and experience.